We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice place to stay and close to the Chattanooga Choo-Choo”
Review of The Chattanoogan

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Chattanoogan
Ranked #8 of 96 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersGold level
Reviewed 15 September 2016

I have stayed at The Chattanoogan several times since it was built some 15 years ago. I realize it was renovated a few years back but the wallpaper was beginning to pull away from the wall in my hotel room bathroom. Never the less, the staff was very friendly and helpful and the meeting rooms were comfortable. We had an event in the courtyard and the tree canopy was awesome. Parking was easy and inexpensive ($8/day). My wife and I walked down to the "Stur" restaurant for supper on Tuesday night (the Stur is located in the old Chattanooga Choo-Choo facility and was a fantastic place to hang-out with friends for the night). The area around the Choo-Choo was once run-down and a dangerous to be in after dark; however, it is now showing signs of gentrification with townhouses and condos and was a very pleasant walk to from The Chattanoogan. All-in-all, it was a good experience and I will probably stay here again.

  • Stayed: September 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rdboyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 16 September 2016

Thank you, for your review. We appreciate the kind mention of our friendly and attentive staff. It is nice to hear you enjoyed the location of our hotel and various locations in the Southside of Chattanooga. We apologize if anything was amiss with your room and we appreciate you bringing it to our attention. We look forward to you staying with us in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,381)
Traveller rating
Traveller type
Time of year
Language
  • More languages

322 - 326 of 1,381 reviews

Reviewed 12 September 2016

For the nightly rate, I was shocked the room was so plain. There isn't enough electrical outlets to charge a cell phone and laptop without having to unplug lamps. Also, two of the lamps did not work. I removed the bulb in one because it was blown, left it on the night stand and housekeeping did nothing with it.

The bathroom is poorly designed and you should have a non-handicap room option available for non-handicap guests, who still want a king size bed. The shower is too narrow and the water pressure in the shower was poor.

The king size bed is probably the worst I have ever slept on and again at the nightly rate you charge, it should be plush at minimum.

Hotel really needs an area where you can purchase a bottle water or snack, etc.

Positives: Very nice front desk personnel and valet guys were great. Nice local draft beer options and nice happy hour.

  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank danielij2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 13 September 2016

Thank you, for your review while we are glad to read that you enjoyed aspects of your stay including The Foundry, valet and our front desk team it is truly disheartening that your visit fell short of the expectations you had of our hotel. We regret deeply if any aspect of your room was amiss. Thank you for taking the time to provide your thoughts, we do hope you’ll consider a future stay so that we may truly impress you at every turn.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2016

just spent a week there for a conference, best Southern Hospitality. went to the Banquet of about 300 people the food steak and chicken were excellent and Hot. all week the food was good, very clean and beautiful rooms, Staff very friendly and helpful beautiful lobby Bar and restaurant close together outdoor seating with a huge outdoor fire pit

Room Tip: beautiful rooms with fridge, only 5 floors
See more room tips
  • Stayed: September 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank donna r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 13 September 2016

Thank you for sharing feedback from your recent stay and conference experience at The Chattanoogan Hotel. We’re so glad that you able to experience true Southern Hospitality and The Chattanoogan Experience. It is great to read that you got to enjoy our on-site dining options and encountered friendly and helpful team members. We certainly hope to welcome you back during your next business or leisure trip to Chattanooga.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2016

The hotel was nice and the staff was very friendly and helpful. The hotel is very convenient to many of the local attractions. Downtown Chattanooga is lovely! The room was clean and comfortable and maintenance responded quickly to the one issue we had with the TV/Remote. I would highly recommend this property.

Room Tip: During the hotter months, I would recommend that you request a room that does not have a western exp...
See more room tips
  • Stayed: September 2016, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank B968TLcathyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 13 September 2016

Thank you, for your review. It is great to hear that you enjoyed not only our location but also the hotel. Thank you for acknowledging our friendly and helpful team. We try to create a memorable experience for each and every guest. Thank you, for your recommendation; we look forward to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2016

My reservation was mistakenly cancelled by the hotel reservation agent. I was received confrontation from Desk clerk day of arrival refusing to admit the mistake or make accommodations. I only received a room because I insisted on speaking with management after being told they were not onsite.

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ritab200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 13 September 2016

We are deeply disappointed to read that of your recent experience, please accept our sincere apologies for any inconveniences you may have experienced during your visit. We will share your comments with our entire team to make certain we continue to provide top-notch service and well-appointed accommodations to our valued customers. Thank you for your feedback, it is our hope that you will reconsider a future stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chattanooga hotels
1.2 km away
Hampton Inn & Suites Chattanooga / Downtown
1.2 km away
DoubleTree by Hilton Hotel Chattanooga Downtown
0.6 km away
The Read House Historic Inn And Suites
Show Prices
Show Prices
Show Prices
14.4 km away
Embassy Suites by Hilton Chattanooga/Hamilton Place
0.5 km away
Chattanooga Choo Choo
Chattanooga Choo Choo
#39 of 96 in Chattanooga
2,731 reviews
0.4 km away
Chattanooga Marriott Downtown
Chattanooga Marriott Downtown
#13 of 96 in Chattanooga
991 reviews
Show Prices
Show Prices
Show Prices

Been to The Chattanoogan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Chattanoogan

Address: 1201 Broad St, Chattanooga, TN 37402-2708
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
Price Range: RM564 - RM939 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 198
Official Description (provided by the hotel):
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, TravelClick, Hotels.com, Booking.com and Agoda so you can book your The Chattanoogan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing