We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What a disaster!”

Wrights Anglers Rest
Ranked #1 of 14 Restaurants in Castleknock
Certificate of Excellence
Price range: US$0 - US$41
Cuisines: Seafood, Steakhouse
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Award winning bar, restaurant & wedding venue in the Strawberry Beds. Live traditional music 7 nights a week.
Reviewed 3 weeks ago

Having seen pics online of The Anglers Rest we decided to check it out for Sunday dinner with a view to attending their wedding event on 19th April if it went well. If you were thinking of attending, I can save you a trip if you read on......our experience was so disappointing. We were greeted cordially and seated in an area upstairs. We looked at the menu which was varied and reasonable. We both chose to have the striploin steak, I ordered mine medium while my partner asked for medium-well.

The wine and water glasses on the table I noticed at this stage were dirty, there was a small carafe of water on the table also, which I assumed was meant for drinking but it looked like it could have come straight out of the Liffey, it was that murky looking.

Our food arrived and my partners steak was announced as medium-rare, easy enough mistake to make, when we looked at it it was quite rare and a nice waiter apologised and took it back to the kitchen, no fuss, grand, he even came back to apologise again and he was so nice and so sorry, I felt sorry for him because he was so mortified but he hadn't even taken our order so we assured him that it was ok, we weren't too put out and he shouldn't worry or take it on himself, at this stage there was no real problem. My partner has never returned a dish, ever.

The room was filled with smoke which was billowing from the open fire in the corner. The whole place has a rustic/shabby feel about it but they seem to have confused the shabby/chic concept with just plain worn out and dirty, the ladies room is true testament to this, not to mention the tablecloths which are manky from trailing on the floor. The building is old and the floor of the room we were in shook so violently every time someone walked across it, I felt a little seasick. It was all a bit of a shambles.

Roll on 20 minutes later....the really nice waiter came back and realised the steak had not come back to us, mortified again he went off to find out where the steak went, I was finished eating at this stage, 10 minutes later another waiter arrived back with a piece of steak which was completely cremated, we were a bit sick of waiting so my partner asked for a manager and the bill so we could just pay for what we did get and go home, he didn't obviously touch the food on his plate. The waiter came back in two minutes to tell us that his manager would be with us shortly. 15 minutes later we went down to the main desk as nobody had attended, we met the man who had originally seated us, he started the conversation with 'are you the people the steak went missing on?' And he suggested we shouldn't pay for the steak. He said he would sort out our bill, after much discussion and delaying with other members of staff we were asked to take a seat 'for a few minutes' so they could figure out how to remove the steak from the bill. I asked could we just pay somebody so we could go home, I was quite upset at this stage and conscious that my partner still hadn't eaten an hour after getting there. I tried to tell the man who had greeted us and another member of staff who had come in on the conversation about the other issues I had noticed and explained that it had all just ruined my Sunday, they couldn't make eye contact - he muttered 'yeah, sorry bout that' towards the floor, we paid and left.
We won't be returning for the wedding showcase, or any other time.

1  Thank nwblackorwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WrightB_13, Director of Sales at Wrights Anglers Rest, responded to this reviewResponded 2 weeks ago

Thank you for your feedback although I'm really disappointed to read about your experience. I can assure you this is not the norm. We pride ourselves in not only our excellent food but friendly & efficient staff. This has made us one of Dublins most popular restaurant wedding venues with close to 100 weddings per year & the feedback & reviews are always excellent. I can assure you that I will look into the details of your review & discuss with the g.m. of the Anglers & come back to you directly. Please accept my sincere apologies & I will be in contact with you once I speak to all involved. Regards, Jennie Grogan, Sales jenny@wbg.ie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,089)
Traveller rating
Traveller type
Time of year
Language

16 - 20 of 1,089 reviews

Reviewed 3 weeks ago

Absolute fabulous day and night, food, Irish live music,booze, staff, everything 1st class. A truly day and night never to be forgotten.

Review collected in partnership with this restaurant
Thank mickh382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WrightB_13, Director of Sales at Wrights Anglers Rest, responded to this reviewResponded 2 weeks ago

Thank you for your 5 star review, we really appreciate it. As one of Dublins top restaurant wedding venues its great to see we are doing things well. Delighted you enjoyed your friends special day & hope to welcome you back again soon. Regards, Jennie Grogan, Sales jenny@wbg.ie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

In my opinion the anglers rest has great food and an excellent fast service but the one thing I would change is the appearance inside I thought it was a bit dull and could use a bit of a doing up but apart from that it was fine to me

Review collected in partnership with this restaurant
1  Thank emmaby04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WrightB_13, Director of Sales at Wrights Anglers Rest, responded to this reviewResponded 3 weeks ago

Hi Emma,
Thank you for taking the time to post us a review. Its great to see you enjoy the Anglers Rest so much. I have to agree the food is top notch & our staff are our greatest asset, always with a friendly welcome. The building has an old world rustic charm but once the weather picks up we will be freshening up outside & adding some beautiful new planting. Our outside seating area is a huge hit in the summer & a real sun trap (if the sun will ever appear this year). Thanks for the feedback we really appreciate it & wishing you a very Happy Easter. Regards, Jennie Grogan, Sales jenny@wbg.ie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Food and atmosphere are just perfect..I come here every few months and absolutely love it.the interior is great

Review collected in partnership with this restaurant
Thank fago888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WrightB_13, Director of Sales at Wrights Anglers Rest, responded to this reviewResponded 3 weeks ago

Thanks for taking the time to post us such a fab review, really appreciate it. So many of our guests are regular visitors like yourself & this is the highest praise we can get having return guests. The interior with all the candles, open log fires helps to create the warm & welcoming atmosphere that the Anglers Rest is renowned for. I hope you will visit us again soon & thank you again. Regards, Jennie Sales jenny@wbg.ie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Had the fish pie..... it was so terrible. Just about 4 dry mashed potatoes on some fish. The prices are ridiculous for the standard of food. Nice environs....

Review collected in partnership with this restaurant
1  Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WrightB_13, Director of Sales at Wrights Anglers Rest, responded to this reviewResponded 3 weeks ago

Thank you for your feedback, I will pass this on to our head chef as our fish pie is one of our top sellers & as such is never removed from our menu due to its popularity. Everything is made in house from scratch by our chefs & can assure you the fish pie is filled with a variety of different fish. Our seafood dishes are something we are famous for so I appreciate your feedback & will discuss with the chef that made this batch on the day. I hope that you will give us another chance to prove that our food is some of the finest around. Regards, Jennie Grogan, Sales jenny@wbg.ie * * Wedding evening showcase Thursday 19th April 6-8pm * *

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Wrights Anglers Rest also viewed

Blanchardstown, County Dublin
Blanchardstown, County Dublin
 
Castleknock, County Dublin
Dublin, County Dublin
 

Been to Wrights Anglers Rest? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing