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All reviews outdoor pool millennium park mini gym superior room town centre steam room recommend this hotel excellent hotel bar menu half board plenty of choice star hotel leisure facilities restaurant staff the hotel is clean no air conditioning each evening
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5 - 10 of 865 reviews
Reviewed 4 weeks ago

We stayed here for 4 days in October. A lovely hotel which was very clean and fresh throughout. Bedroom we stayed in was spacious and had a comfortable bed . Bathroom was clean and fresh towels were supplied every day even though we had them on towel rail to be used again. Room decor was fine although one or two holes in walls. TV was on the small side which is unusual in most hotels we stay in these days no bigger than 14 inch.
The hotel staff were very friendly and polite. We were booked for Bed and Breakfast and I must say the breakfasts were superb. Always plenty of choice hot or cold . We had meal in the bar one night and also had 3 course dinner on our final night which again were excellent and was a reasonable price.
We never used pool or jacuzzi etc which was free to use for all hotel guests so can't comment on them .
Hotel is situated about a 10 minute walk to centre of St Helier and promenade where there is plenty of bars and restaurants to chose from.
Our only complaint about our stay would be how hot it was in the hotel . Our bedroom was so hot and throughout the bar and restaurant areas it was very warm also. This was October so normally it might be cooler but I'd hate to think what it would be like in July and August. So maybe some air conditioning would be good.
Enjoyed our stay and would definitely come back again.

  • Stayed: October 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Roddy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Very friendly staff,The room was very good,comfortable bed which is always important,I did use the indoor pool a few times,which is an added bonus.I didn’t eat in the restaurant in the evenings, but i had a few drinks in the bar it seemed to be quite busy.The breakfast was very good,it couldn’t be faulted.I did take advantage of the free parking.all in all a very pleasant stay and good value.

Stayed: October 2018, travelled on business
Thank ollypip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

We enjoyed out stay at the Monterey and found it to be good value for money. The room was spacious and the breakfast was excellent. It's a little out of the centre, but only 15 minutes walk. The staff were very efficient and friendly. Yes, you could have more luxury with a 4 star or 5 star hotel, but if you just want abase to visit St Helier and the island itself this hotel will more than meet your requirements.

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerJersey, Manager at Monterey Hotel, responded to this reviewResponded 4 weeks ago

Thank you for your lovely comments. We are a St. Helier AA three Star hotel with a number of appealing facilities and this makes us a very popular choice all year round.

Your custom is valued and appreciated.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018

I have been visiting the Monterey Hotel since 2002 the outside could do with painting, the rooms are clean but some rooms need to be looked at.

I don't know if the chef has changed because the menu was not as good as previous years

I would like to mention some of the staff who are very good at there job they are Gergely on reception, Victor in the bar, Fatima in the resturant and Diana the Manageress.

We went on a day trip round the island and we had a lovely day and the coach driver was excellent his name was dougie and he really made the trip enjoyable.

  • Stayed: October 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank watford_girlEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2018 via mobile

hotel was great,with very friendly staff,food was fantastic..room was lovely.
stayed for the weekend.rated aa3 star..should be more.
rooms very clean,staff very smart.spa and pool/gym.lots of info regarding places to visit on island at reception.10 min walk from hotel into town.def go back.

Stayed: October 2018, travelled as a couple
Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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