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Amy H
Lesmahagow, United Kingdom

Our wedding at Dalziel Park

5.0 of 5 bubblesReviewed 3 weeks agovia mobile
My husband & I recently had our wedding at Dalziel park. It was a fantastic day. The venue was beautiful. The staff had set up the wedding ceremony/reception rooms beautifully. The staff were all so friendly and the day went without any problems. The food at the wedding meal, buffet and breakfast was delicious, all our guests were commenting on how much they enjoyed the food. Claire our wedding coordinator was lovely and she does a great job. Overall we were delighted at how our day went and would highly recommend Dalziel Park for a wedding. Thank you.
Date of stay: June 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa Clark, Sales at Dalziel Park Hotel & Golf Club, responded to this review
Responded 3 weeks ago
Good Morning Amy,

Thank you so much for sharing your wonderful experience at Dalziel Park. We're thrilled to hear that you and your husband had a fantastic wedding day. We're glad that our staff, venue, and food made your special day even more memorable. We appreciate your recommendation and kind words.

Kind Regards,
Gemma
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    3 - 8 of 603 reviews
    Reviewed 10 June 2024

    this is a food review went today for Sunday roast total rip off soup ok roast dinner shocking 2 of the thinly bits of beef i have seen in a restaurant more like a supermarket packet off the shelf carrot solid, mash tasteless, yorkie hard 2 tiny roast potatoes and some cheesy cabbage mush. service slow girl nice but under pressure

    Date of stay: June 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Cleanliness
      • Service
    Thank Coastal53919899125
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lisa Clark, Sales at Dalziel Park Hotel & Golf Club, responded to this reviewResponded 4 weeks ago

    Good Morning,

    Thank you for taking the time to leave a review and comment.
    We are very sorry to hear that you did not enjoy your meal on Sunday. I have passed your email onto the head chef to look into.
    Please be assured that we always take our customers feed back on board and use it to improve.
    If you would like to discuss this matter further please email our restaurant manager Emily directly on
    Emily.Haugh@lisini.co.uk

    We hope that you will return and give us another change to impress.

    Kind Regards,
    Gemma

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 June 2024 via mobile

    Had contacted on same day ( 16:00 ) about booking a table for 18:15, was told no tables available until 20:00 which was totally cool, so asked if seated in bar area that could still have dinner , as I know in other place angels uddingston this can be done. The colleague on phone said that would be no problem, just ask at the bar for menus.

    Arrived and was told no food was being served at the bar as was too busy in restaurant , the colleague behind the bar wasn’t interested in helping what so ever and communicated I would have to go and see the manager in restaurant , explained to the manager and she was very approachable and gave me menus and said just come to see me when you want to order.

    The barman made me feel really uncomfortable during the rest of my visit , think in future I will stick to angels uddingston

    Date of stay: June 2024
    Trip type: Travelled with friends
    Thank David M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lisa Clark, Sales at Dalziel Park Hotel & Golf Club, responded to this reviewResponded 5 weeks ago

    Good afternoon,
    Thank you for taking the time to leave your review.
    I am sorry to hear that you were disappointed with your recent visit to Dalziel Park. I have passed your review onto our General Manager. Your feedback is valuable to us, and we will address these concerns with our team to ensure a better experience for our guests in the future.
    We hope you give us another try!
    Kind regards,
    Amy

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 27 May 2024 via mobile

    Attended Dalziel Park today to celebrate a couple in our party’s recent marriage. On booking, my husband was told that we’d be sat in the bistro which, in theory, would have been ok were it not for the racket coming from the private function being held in an adjoining room.

    The meal itself was delicious & the staff, as usual, were very attentive but we couldn’t enjoy our afternoon due to not being able to have a conversation with the full table.

    We are fairly regulars customers of Dalziel Park but had this been my first time visiting, I would not return. I dare say that the private function would have spent a fortune but more consideration should be given to all your paying customers. You should make people aware of any private function taking place when booking as had we known, we’d have gone elsewhere.

    Room tip: If the restaurant is fully booked, go elsewhere.
    Date of stay: May 2024
    Trip type: Travelled with family
    Thank R1FDC
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lisa Clark, Sales at Dalziel Park Hotel & Golf Club, responded to this reviewResponded 30 May 2024

    Good morning,
    Thank you for taking the time to leave your review. We're sorry to hear about your disappointing experience due to the noise in our brasserie area. I believe our Manager was made aware of the issue on the day and provided you with a complimentary round of drinks. We have also taken your feedback into consideration and have already made changes to improve. Thank you for your time and we hope that you will give us another chance to redeem ourselves.
    Kind regards,
    Amy

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 May 2024

    Restaurant is amazing!
    First time I went was in March for dinner. It was beautiful. The service, ambience, food and drinks were fab. Bit pricey for drinks, however, you get what you pay for. Went back on Sunday past for breakfast. I had an omelette with toast. It was delicious. Will definitely be back.

    Date of stay: April 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Cleanliness
      • Service
    Thank GillianW136
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lisa Clark, Sales at Dalziel Park Hotel & Golf Club, responded to this reviewResponded 9 May 2024

    Good Afternoon Gillian,

    Thank you for taking the time to leave a review and comment.
    We are delighted that you enjoyed your visit to Dalziel park and we look forward to welcoming you back again soon.

    Kind Regards,
    Gemma

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 21 April 2024

    Lunch was lovely. Great atmosphere, service and delicious food. No rush on us to leave . Friendly staff . Definitely will return

    Date of stay: April 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Cleanliness
      • Service
    Thank Tracy F
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lisa Clark, Sales at Dalziel Park Hotel & Golf Club, responded to this reviewResponded 22 April 2024

    Good Afternoon Tracy,

    Thank you for taking the time to leave a review and comment.

    I am delighted to hear that you enjoyed your visit to Dalziel Park.

    We look forward to welcoming you back again soon.

    Kind Regards,
    Gemma

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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