First visit was at lunchtime, very busy with passengers from the boat trips, we were late for lunch but the friendly staff welcomed us in and found us a table. Cullen skunk was superb. Went back in the evening to a near empty pub, made very welcome, fire topped up for us and local steak was tender and cooked just right. Great choice of whisky and friendly advice on more local malts. As for some of the comments on unfriendly service-it wasn't our experience, perhaps it depends a bit on the customers approach too, though I guess when the boat trips come in they just need to get through the numbers in the short time available before the boat leaves again perhaps.