We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Could do better”
Review of The Village Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Village Inn
Ranked #5 of 16 Arrochar B&B and Inns
Certificate of Excellence
Reviewed 5 September 2017

There are many things to recommend this hotel. It is in a lovely location overlooking loch long and is ideal for exploring the Argyll lochs and mountains. We stayed 2 nights and had our westie dog with us. We were given a room in the annex at the side of the hotel. This was ideal for us given we had the dog. The room however left much to be desired. It was very dated and rather bleak in appearance. Even more alarming there was mould in the bathroom. The bed itself was comfortable but I just didn't want to spend much time in the room. The main restaurant also looks a little dated and the food is quite basic e.g burger and chips, fish and chips etc. but was cooked well. We found the staff pleasant and were delighted to discover a good range of beers and gins in the bar. It is an ok place to stay but the prices being charged demand a better standard of accommodation.

Room Tip: Ask for one without mold
See more room tips
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Biggerthanderek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageInn A, Manager at The Village Inn, responded to this reviewResponded 9 September 2017

Thank you for taking the time to post a review.
I am glad that you enjoyed some aspects of your stay however I must apologise that you found some issues with the accommodation.
We are currently looking to update several of our rooms and take all of your comments on board.
I do hope you will consider visiting us again in the future.
Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (696)
Traveller rating
Traveller type
Time of year
Language

28 - 32 of 696 reviews

Reviewed 4 September 2017 via mobile

This is a lovely inn in a beautiful location. There is so much that is good about it, including the ales, the breakfast, the views and the general ambience and friendliness of the staff. However, our experience of dinner was so bad, it was comical. We were given a table outside the main dining area, and we gave our drink order. Following this, we were asked three separate times for our food order. As soon as we saw this wasn't written down, we guessed it wouldn't be correct. The wine didn't arrive and we had to ask again. Then the main food order wasn't just slightly wrong, but a meat dish arrived for my vegetarian partner, who had ordered salmon. My meal went cold waiting for salmon to arrive, which then came with a white wine sauce rather than the tomato and basil on the specials board. It was also served with potatoes that we had twice asked not to be added. I really don't enjoy continually calling busy waiting staff over, but we would have had one meal and no drinks between us if we hadn't. Although the mistakes were recognised and addressed by an excellent member of staff, it was so easily avoidable and the damage was already done.

Stayed: September 2017, travelled as a couple
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageInn A, Manager at The Village Inn, responded to this reviewResponded 9 September 2017

Thank you for posting a review following your recent visit.
I can only apologise that there were errors in taking your order and these issues will most certainly be addressed at our next staff training session.
I do hope you will consider visiting again in the future as this level of service is not the norm at the Village Inn.
Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017

Did one of our long Saturday drives with a view obviously of having lunch somewhere and this day had it in my mind to end up at The Village Inn in Arrochar. This is a very popular place on a warm summers day with plenty of outside tables in the sloping garden and views of Loch Long. This day however the sun failed to maintain a reasonable temp for outside dining so we went inside which was ok.
The inn has a good selection of beers/ales which makes a change from the tied houses of Belhaven.
I opted for the Beef pie in a rich red wine sauce and her indoors had the Smoked Salmon and Prawns salad. Now her salad was very tasty as was some of my meal. I chose fries which were good and the selection of veg was unusually good. The pie however had a very crusty top and the filling was extremely dry with no gravy. I would say that it had been totally over cooked and dried out. Soo...disappointing, in fact I would have to add that this was one of the worst beef/steak pies I have ever had.

  • Stayed: September 2017, travelled as a couple
    • Service
Thank cornpixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageInn A, Manager at The Village Inn, responded to this reviewResponded 9 September 2017

Thank you for taking the time to post a review.
I must apologise that the food was not of our usual high standard and I will certainly investigate why this was the case.
I do hope you will consider visiting us in the future.
Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile

Stayed the 1 night with partner recently and what a lovely place. Something for all whether it's sit in bar and watch football, or sit outside taking in the views (weather permitting) or if you like to go a stroll this place is cracking. Really is a country style pub with numerous beers and gins on offer. Large restaurant with extensive menu. We had dinner there they had run out of a few things but as it was a Sunday and very busy that's ok you will find something to suit. Breakfast tho could be handled a bit better. Nice lady taking orders but seemed to get a few orders mixed up and forgetting if she had took order or forgot what was ordered. Pen and paper could help?? When we finally got the full cooked breakfast it was excellent tho. Very nice room we had, very big with large bathroom so no faults there. Nice night away somewhere we haven't been before and yes we would go back, even though fire alarm went off at 1.10am

Stayed: August 2017, travelled as a couple
Thank bronzegod1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageInn A, Manager at The Village Inn, responded to this reviewResponded 30 August 2017

Thank you for taking the time to post such a lovely review.
I am delighted that you enjoyed your visit.
I hope you will return in the future.
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017

This place needs to seriously evaluate it's atttitude to customers and service. We were 2 hungry and weary travellers passing through Arrochar on Thursday evening. We saw the welcoming signs to the inn and decided to drop in for supper - silly us. We were told it was full by two rude and officious staff. When I pointed to empty tables I was told that the chef could not cope with the capacity - by now we were beginning to feel like the Americans in the Fawlty Towers sketch. We left and found the excellent Slanj just outside town - just as bust but welcoming and friendly - plus the food was great.

  • Stayed: August 2017, travelled as a couple
    • Service
1  Thank Martin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageInn A, Manager at The Village Inn, responded to this reviewResponded 26 August 2017

Thank you for reviewing us.
It is always very disappointing to receive a review such as this, especially since you did not dine with us.
We recommend all guests to book in advance especially if they wish to dine at peak times although we do our very best to accommodate guests without a reservation.
We do work on a bookings system so although when you arrived you saw empty tables these were for imminent diners who have previously called or reserved online.
I can only apologise if you felt that this was not relayed to you in the correct manner.
Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Arrochar
0.8 km away
Arrochar Hotel
Arrochar Hotel
#4 of 6 in Arrochar
1,270 reviews
1.3 km away
Loch Long Hotel
Loch Long Hotel
#3 of 6 in Arrochar
587 reviews
16.8 km away
Macdonald Forest Hills Hotel & Spa
Show Prices
Show Prices
Show Prices
23.7 km away
Best Western The Crianlarich Hotel
12.4 km away
Loch Lomond Arms Hotel
1.1 km away
Lochside Guest House
Lochside Guest House
#3 of 16 in Arrochar
378 reviews
Show Prices
Show Prices
Show Prices

Been to The Village Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Village Inn

Address: Loch Long, Arrochar, Loch Lomond and The Trossachs National Park, Scotland
Phone Number:
Region: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Arrochar
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 16 B&Bs / Inns in Arrochar
Price Range: RM 399 - RM 692 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Village Inn 3*
Number of rooms: 14
Official Description (provided by the hotel):
The Village Inn, Arrochar has 14 en-suite bedrooms all of which provide fresh, comfortable and welcoming double accommodation. They are all tastefully decorated and furnished in a traditional rustic style. Each room has tea and coffee making facilities and luxury toiletries. The 2 superior rooms in the main building offer stunning views over Loch Long and the "Arrochar Alps". We have a traditional Scottish pub on site serving local ales and a restaurant offering freshly prepared food. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com and Booking.com so you can book your The Village Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Village Hotel Arrochar
The Village Inn Arrochar, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing