We saw a queue waiting to board the boat moored by the dock. The details of the cruise were alongside. As we went on we could not understand why people were coming back off having been in the queue before us.
All was revealed when our money was taken, we were ushered onto the boat only to be herded out the other side onto a much smaller and shabbier boat on the other side of the one by the dock. People were coming off to get their money back!
It seems that the posh one moored alongside the dock was being chartered by a private party. This should have been made clear before money was taken. We stayed on but could not go up on the top as planned as the boat could only accommodate about 10 people sitting. We did stand for a little while but it was disappointing.
If not misrepresenation, then definately misleading .
I think they know that if you have queued for a while you are not likely to not go.
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