Three friends and I visited this hotel last week Monday / Friday. We found it to be very comfortable and nothing like some of the reviews we had read. Admittedly some refurbishment is needed in parts (going ahead in 2018) but we have stayed at other Shearings Hotels which were far worse than this.
Our rooms were clean. Public areas were kept very clean and tidy and the food in the restaurant could not be faulted once by any of our group. The staff were all very friendly and helpful especially Christina (waitress) who is over here to learn English and is doing very well. So polite and welcoming each day.
Our driver Jimmy was very helpful and knowledgeable and took us out on several trips - some were extras as now seems to be the way with Shearings.
The hotel is situated right across from Loch Lomond where boat trips on the Loch can be arranged.
Overall we would recommend this hotel and will definitely be back to see the refurbishments and maybe visit during the summer months to get the best from the Loch and surrounding area.More