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Reviews (631)
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All reviewshighland heritagetop floorcoach driverquiet roombowl of fruitbar pricesthird floorgreat holidayhotel is situatedbiscuitskippersevening entertainmentcoach holidayexceptional valuedressing gownsian cleaverthe hotel manager
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66 - 71 of 632 reviews
Reviewed 13 November 2017

We stayed on a Friday and Saturday night on a 5pm deal with breakfasts, dinner on first night and a bottle of wine (which you can take to dinner). Hotel is in a great location with great views from the top floor bar and dining room. All the staff we encountered were excellent, efficient and eager to please. Room was clean and comfortable. Dinner and breakfast were both good and we paid extra for dinner on the second night rather than go into the village to eat. (duck confit was very good). There was also free entertainment on both nights which was good fun. We didn't realise in advance that the train station is only a few minutes walk away and on reflection might have taken the train rather than drive. A train ride to Oban for the day takes just under an hour. We would return here or perhaps to one of the other Muthu Group hotels - very good value on a deal.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank CarloEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017

We have been going to this hotel for the past 14 years when it was under highland heritage on coaching holidays and was always happy with the quality of service and experience.

Lovely hotel and the staff are very helpful but we observed that although some changes were for the better others we were disappointed in.

The front and the conservatories have been fitted out well and give a great first impression.

The food was good but some of the meals were disappointing but what we have experienced in the past, we felt that the independant visitors were treat better.

Well done to all the staff who work very hard especially Mary

There was mixed messages coming back to us as the what the future holds for coach hoildays and we all felt for the coach drivers who work very hard.

Room Tip: if you want a peaceful early night ask to be on the side of the dining room and ask for premium to superior rooms when booking
  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank fwatson001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

A few months ago my wife booked a weekend at this hotel for myself and two other friends through 5pm.com. After reading the Trip Advisor reviews at that time I though we had made a seriously big mistake by going here. How wrong was I. We travelled up from Glasgow and first impressions when we approached the hotel were good as the gardens were looking very neat and tidy given it was November. We were checked in by a pleasant young man who immediately gave us a room next to our friends as we wished to be near each other. The bar was a massive room but not very busy in view that there were quite a few coaches in the car park. The bar prices were reasonable and the staff pleasant. Our evening meal, although not fine dining, was very tasty and liked by us all, as were the two breakfasts that we had during our stay. All in all a very good hotel for the price we paid. None of the four of us had anything to complain about and we all agreed that we would return again if we came across another deal like this one.

Stayed: November 2017, travelled with friends
Thank dumbarton1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

Visited here with my hubby got great deal with DBB and wine on arrival ! Staff very polite and give a great speedy service ! Meals where lovely ! Decor dated but loads of character n suits the hotel ! The surrounding area is amazing !! Defo be back again ,, thanks to all the staff !!!

Stayed: November 2017, travelled as a couple
Thank Suzanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2017 via mobile

To be honest, you get what you pay for. Accommodation was clean and tidy, beds comfy etc entertainment on Friday was good, Saturday bought not so. U wldnt expect elvis but someone that can hold a tune would be a bonus. Didn’t eat in there as it wasn’t included in what w booked. I would stay again at the price I paid.

Stayed: October 2017, travelled as a couple
Thank Iaintempleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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