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Reviews (42)
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1 - 6 of 42 reviews
Reviewed 28 June 2016 via mobile

First there was a child running the front desk. They gave us a room on the second floor. There were no elevators. Me, my elderly parents, and my child had to drag our stuff up the two flights of stairs. When we got to the room, the key didn't work. Then someone opened the door. Looks like they lived there with all the clothes and appliances that were in the room. Then we went back down stairs with all our luggage and they gave us a room on the first floor. The beds were twin sized. The room smelled of mold and mildew. There were roaches. The air conditioner didn't work well either. There was not much of a breakfast down stairs like they had advertised. There were only 4 tv channels. If you ask me it was not worth the amount paid.

Stayed: June 2016, travelled with family
1  Thank Ladonna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2016 via mobile

Not a great experience here. First the booking agent at Choice Hotels lied to me when I asked 3 times if this hotel was downtown Memphis. It is not! After we started deplaning people around us were telling us that we were staying in a really bad part of town. Out taxi driver even recommended we stay in our room. The lobby was nice but dirty. There was a coke can dropped in the lobby but was still there this morning. Their breakfast was continental,which is fine. But the warming trays were empty and not replenished for over an hour. Garbage was sitting there for over an hour as well. It was like they just didn't care. When we checked in they gave us a key to a room that had people in it. There was not even an iron. Overall we were not impressed.

Stayed: June 2016, travelled as a couple
1  Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2016

The bad thing about booking a room over the internet is that the motel (naturally) puts great photos on line. On the outside, it looks great and the lobby was very nice. However, the rooms were a different matter. The toilet seat was loose in the bathroom, which made it difficult for my 94-year-old mother to get up. The furniture had patches on it. The remote for the TV did not work properly. This motel is located in a very bad part of town and when I tried to find something to eat, there were no places nearby. Overall, the worst night of our vacation.

  • Stayed: June 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jeanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2016 via mobile

If you want sleep DON'T STAY HERE!
First they gave someone else my room which I was woke up to the tring to come into my room not one try but two!
Then people were parting in the parking lot all night which they stated they couldn't do anything about......Hello call the police and have them removed from your property!
The staff is beyond incompetent and not helpful at all.

Stayed: April 2016, travelled on business
1  Thank Twanna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2016

We have never written one of these reviews before but we feel we must warn other people about this place. It was dirty, internet was laughably slow or nonexistent, had to ask for shampoo and towels, the so called breakfast was basic to be charitable and we, God forbid, stayed two nights and we had to demand the room be cleaned up between nights. This clean up was done grudgingly. Everything is the absolute bare minimum and you have to continually ask for things which are automatically provided in any decent establishmant. The place is in a terrible part of town. DON'T STAY HERE!

  • Stayed: April 2016, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Marilyn & Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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