I recently visited with some friends and was really looking forward to it as I’d heard so much about the place.
The whole experience was nothing but a disappointment!!
Staters we had a beef tortellini from the specials board, chicken liver parfait and garlic bread with cheese. The beef tortellini had large pieces of gristle in it, the parfait was an off grey colour and tasted off and the bread it was served with was hard and dry.
Thankfully our main courses of gammon, steak and chicken pappardelle were nice and tasty.
Service was very slow in the restaurant, staff had no idea what was in the dishes, drinks took a long time and we enquired about ice cream flavours and got no answer. The restaurant wasn’t even that busy, there was only our table and another 2 tables in.
We gave feedback to staff abut the starters and the duty manager came over to say thank you for the feedback but there was no more he could do about it, he did not apologise and also continued to charge us for the parfait which was inedible.
We refused to pay for this as it was inedible, such a shame that he had not made the gesture of removing it off the bill.
All in all, would I return or recommend.......no I wouldn’t. Staff at the Oyster Catcher need to remember that local customers are important and we were certainly not made to feel that way.