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“First class experience every time”
Review of Block&Barrel

Block&Barrel
Ranked #13 of 93 Restaurants in Haverfordwest
Certificate of Excellence
Description: Welcome to Block&Barrel – a contemporary casual dining steak and gourmet burger restaurant in the heart of Haverfordwest. We are local and we like to eat local. In 2015 our butcher shop won the prestigious award of Best Butcher in Wales, and since then the business has gone from strength to strength. Our dream has always been to open our own restaurant, selling the best quality meat Wales has to offer at great value prices for local people in our hometown. We focus on the experience - the casual atmosphere of a local pub coupled with deliciously fresh local food. We collaborate with local craft brewers for our exquisite beers and to add a little something special to our sauces and toppings.
Restaurant details
Description: Welcome to Block&Barrel – a contemporary casual dining steak and gourmet burger restaurant in the heart of Haverfordwest. We are local and we like to eat local. In 2015 our butcher shop won the prestigious award of Best Butcher in Wales, and since then the business has gone from strength to strength. Our dream has always been to open our own restaurant, selling the best quality meat Wales has to offer at great value prices for local people in our hometown. We focus on the experience - the casual atmosphere of a local pub coupled with deliciously fresh local food. We collaborate with local craft brewers for our exquisite beers and to add a little something special to our sauces and toppings.
Reviewed 4 weeks ago via mobile

Have eaten at the restaurant a few times and have attended the nights they’ve had bands on. The whole experience from start to finish has been nothing more than first class. The steaks, which I generally choose, are first class and cooked to perfection.

Recently I thought I’d try the Sunday dinner take away service which I had delivered. The dinner was amazing and delivered exactly the time they said it was. Will definitely be using this service again.

Well done to all the staff and management at the restaurant for providing the excellent experience you do. It’s most definitely the best place in Haverfordwest to eat!

Date of visit: August 2021
Thank Midgeymidge
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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8 - 12 of 137 reviews

Reviewed 4 weeks ago

Thank you so much to all the team for an amazing meal out. Food was fantastic and the service was second to none. I am quite fussy and no request was too much.

Most definitely recommend this place. Thanks again

Date of visit: August 2021
Thank charlotteaQ5318LJ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 August 2021

We (2 of us) visited on a Thursday lunchtime for a 'quick' bite for lunch. We ordered snadwiches £7/8 with chips for an extra pound. Our drinks came fairly quickly, but the sandwiches took over half an hour. We weren't in a hurry, fortunately, but I was just on my way to ask where they were when they arrived. The staff didn't let us know that there were any delays or issues in the kitchen and there were no more than a dozen customers in the whole place (inside and out) including us.

We weren't offered a choice of bread and we were surprised to see our slightly pricey sandwiches come out on bog-standard white sliced bread! Ingredients were standard sandwich stuff (a tuna mayo and a turkey and cranberry - in July, I know, but I chose it).

I've no idea why this place scores so well. Must have been (another) off day...

Date of visit: July 2021
    • Value
    • Service
    • Food
1  Thank ChrisRuss3ll
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ffi, Owner at Block&Barrel, responded to this reviewResponded 11 August 2021

Hi Chris I’m sorry that your experience with us was not what you expected. I can only apologise for the issues you had . We do are very best to get food out as quick as possible and I know the particular day in question we were short staffed. As you can imagine re opening after Covid had brought some challenges and I will be taking your feed back on board. I do hope that you will visit us again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2021 via mobile

We must have visited on a very off day given the other reviews, but given we paid TWENTY EIGHT POUNDS FOR ONE STEAK, you should expect the service to be world class, especially in a venue so small (8 tables total!). During our lunchtime visit:
- our food took over an hour to arrive, with no update or explanation volunteered from staff. We had to go and ask if our order had been given to the kitchen in the end
- apparently our waitress had put a note for kitchen to serve our shared starter WITH our main, so we had everything at once rather than starter as a starter
- child's cheeseburger arrived without cheese. Not a biggie but we still let staff know, who just said "sorry", no offer to fetch cheese. Few minutes later overheard the waitress telling a colleague kitchen had sent it down without and colleague just shrugged like it didn't matter at all
- two in our party ordered a different type of steak each, yet it was cooked to the other persons requirements. So the one that should have been rare was medium, and the one that should have been medium was rare (almost blue!). Having already wasted an hour of our day waiting for our food, we didn't have time to send it back so had no choice but to just eat it as is.
- we had to chase a waitress down for cutlery as none was provided to us
- there were flies all over the place and we spent much of the meal swatting them away. Appreciate its summer and they fly in as there needs to be ventilation, but i couldn't see any measures to control them like traps or lights. Makes one wonder if there are flies crawling all over the ceiling and walls in the front of house, what's going on back of house?

There are approx 8 tables between the inside and outside and there were 3 waitresses working (so roughly 1 waitress for every 2 tables give or take) so while it may have been "busy", I don't understand how there could be so many errors with a 4 dish order in such a small venue, particularly with prices you'd pay in an upmarket location in a specialist restaurant rather than a corner that smells of wee in Castle Square.

Again if you are going to market yourself as a steak venue with prices the same as the Ivy in Cardiff then you need to make sure the details and service match it, because today it didn't come close.

Date of visit: August 2021
Thank Sue P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 August 2021

We walked in and were greeted by 2 lovely ladies, the atmosphere is chill with music playing in the background. We had the chicken burger, lamb burger and cheeky chips and cannot recommend this place enough!! Everything was so flavourful and filling, you definitely get what you you pay for. This place needs to be bought down to Hampshire imminently or just the cheeky chips. You will not regret dining here!!

Date of visit: August 2021
1  Thank chloee-lou
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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