I spent 25 minutes waiting for my burger, drink and fries with the bacon and cheese sauce. Many people came, were served and went on their merry way. I reminded staff a couple of times that I was still waiting and they told me "it's coming". Finally I had to leave because I needed to get to get to a meeting. I eventually got a refund. This all happened mid afternoon. Cannot imagine the chaos that would occur here at peak times!
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