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“Just spent two days”

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Feathertop Alpine Lodge
Certificate of Excellence
Reviewed 28 August 2016

Iv just spent 2 nights at feather top lodge,I found the room in need off a good make over,but it was warm an dry, unfortunately the spar wasn't working ,something that we were looking forward to after a day off skiing, the staff were very friendly an made you feel welcome,the highlight off my stay was the 5 star food,unfortunately let down buy a very out dated room,

Room Tip: Look for a better place to stay but dine in to eat
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  • Stayed: August 2016, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank szwatts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 - 25 of 71 reviews

Reviewed 24 August 2016 via mobile

Food was staggered and unorganized, we were over charged and then_ actually threaten_ when we disputed this. I liked the place, but was shocked at this rudeness. I have never experienced this level of disgusting service and approach yo hospitality.

Stayed: August 2016, travelled with family
Thank Brendan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2016 via mobile

This place is great. The room is simply a room. To be honest the place needs a lot of money spent on it. In saying that it was comfortable and cosy. What sets this place apart is the staff and the restaurant. The common areas are great and don't need money spent on them - just the rooms. The food here is to die for. The meals were absolutely first class. The staff here made the holiday. We felt at home as soon as we walked in and no matter what we asked for it was catered for. Erin the manager was a star! I injured myself on the first day and as I ate she brought me a hot water bottle to
ease my pain. She went above and beyond to make sure our stay was enjoyable. Ian behind the bar was a legend. He was always up for a laugh and made sitting by the fire with a glass of red and a chat a great experience. The chef Brian is amazing. Great fun and unbelievable food. Was disappointed to come home as I started to get used to the food. I can't speak highly enough of the meals here. Especially dinner. While breakfast was simple, the chef in the morning always greeted us with a smile, a joke and a laugh. He then offered us freshly cooked bacon and eggs - or there was a simple continental breakfast on offer if we wanted something else. All in all we loved our experience at feathertop. The building does need a lot of work and the rooms are very basic. The staff however are five star and that is what makes a place. Would definitely stay here again because of the staff. Thanks for an enjoyable stay. Will be back.

Stayed: August 2016, travelled with friends
Thank jasonmitchell108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2016 via mobile

First timer, felt like I've be coming here for years. Excellent restaurant, tried a few things on the menu. Friendliest staff on the mountain, already know me by name. Only hot tub in the snow, unreal!

Stayed: August 2016, travelled with friends
Thank Mitchell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2016

With never having been on a snow trip before and having to travel over from Western Australia the logistics of it all was getting a bit much for me, but after a couple of emails to John at Feathertop Lodge it all came together like clockwork. His advice on travel, gear hire, ski lesson, attractions was all spot on and helped immensely in making this a wonderful family holiday. Our room was fine for what we required and at the end of the day we were just happy to have a delicious dinner (did I mention how good the food is at Feathertop?) and fall into a comfortable bed after our eight year old had worn us out. We will certainly be coming back to Falls Creek and staying at Feathertop Lodge.. highly recommended from us first timers.

  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Rigpiggy65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Feathertop Alpine Lodge

Address: 14 Parallel St, Falls Creek, Victoria 3699, Australia
Region: Australia > Victoria > Falls Creek
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service
Hotel Style:
Ranked #7 of 29 Speciality Lodging in Falls Creek
Price Range: RM1,207 - RM1,746 (Based on Average Rates for a Standard Room)
Number of rooms: 12
Official Description (provided by the hotel):
Feathertop Alpine Lodge and Restaurant is Under NEW OWNERSHIP and MANAGEMENT as of 2017. We look forward to welcoming everyone with our new updated and fresh establishment and staff. We are located on snow and only 30m from skiing down to Falls Express chair accessing the ski school and the rest of mountain. Budget accommodation with standard and larger double rooms. Family rooms available that sleep up to 5. Child friendly establishment with children's games room. Cooked and Continental breakfast included. Older lodge with great ambiance and atmosphere. Modern bar area and guest lounge. Within a short walk of most Restaurants & Bars in Falls Creek. Exceptional dining - Restaurant finalist 2009 & 2011 Vic Restaurant and Catering Awards for Excellence. See reviews Trip Advisor "Mo's Restaurant & Bar" and "Feathertop Lodge & Moe's Restaurant" - Note: same Restaurant. ... more   less 
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