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Reviews (206)
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Traveller rating
84
62
29
10
21
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All reviews jumping pillow the river games room ensuite site school holidays sunset cruise camp kitchen bike track morning coffee staff were fantastic coffee shop long weekend beautiful location bird life cabin playground sites
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4 - 9 of 206 reviews
Reviewed 4 weeks ago

Debbie and her team are amazing, always so bright and cheerful, sensational customer experience. The facilities are clean and well maintained and the accommodation was exceptionally clean, which I am fussy about.

The price was very good and represented excellent value.

Date of stay: April 2021
    • Value
    • Location
    • Service
Thank Richo1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We have camped here for the last 6 years at Easter in a large family group and service has deteriorated each year. This year has been the most disappointing.

Amenities were not cleaned properly, and even when cleaners are seen at ammenities not much cleaning is visible. Good Friday appeared to have no cleaning. Toilets blocks left without toilet paper in the afternoon for a while, emergency number called with no answer.

Camp kitchen was closed overnight due to change in COVID restrictions however opened the next day and then closed the next. When questioned, it was said that human traffic couldn’t be monitored. However the pool was crowded, the train was crowded and no cleaning evident, games room open and amenities in use with no extra cleaning. Sanitizer wasn’t supplied at each toilet block. We were made to wear wrist bands to monitor traffic, however I never wore mine and was never checked.

The water sports activities and hire available to campers had been moved to other side of lake therefore decreasing assesibility to campers. The train and tea cups a fun ride for the kids, however so disorganised. My kids were always waiting at 8am for the pump track and playground to be opened as signage however some days it was 0930 the bike track opened. The kiosk was only open certain times and not Monday, so when the kids rode up with money to buy treats, they were again disappointed.

Other family members stayed in cabins, and for the expense were disappointed. Cobwebs obvious. Cabins are always expected to be left clean, however is tricky when no broom supplied, minimal to no dishwashing supplies and one garbage bag.

The cost keeps increasing however the service is worsening. This park is in a beautiful location and has so much more potential.

Date of stay: April 2021
Trip type: Travelled with family
Thank G362RMbiancaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Stayed here for 5 nights during the nagambie Gofish competition. Place was packed out and the staff still remained super helpful and friendly. Toilets were cleaned several times a day to keep up the high standard, cafe serves good coffee and meals at affordable prices. Great location on the lake and backing onto theGoulburn river.

Date of stay: April 2021
Trip type: Travelled with friends
1  Thank friedrice4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2021

Great week end of doing not much and getting tired watching all the activity on the river, adults and kids alike were having a great time.Long week end and the staff were flat out, we had a few hiccups, but all good in the end and staff were very apologetic, could do with a bit of TLC but 110% for location.

Room tip: Riverview cabins are much quieter than the lakeside
Date of stay: March 2021
    • Location
    • Sleep Quality
    • Service
Thank maw334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2021

Booked a cabin for a midweek getaway from our busy lives, the contactless checkin drew our attention to a filthy mat on the just as filthy deck, upon entering the cabin it didn't get much better. Cobwebs hanging from the ceiling, dusty fans, dead insects inhabiting the fluro diffusers, stained dusty curtains , a dirty air conditioner complete with water stains running down the walls, and the couch , seriously I"ve seen better couches at the tip, very dirty stained and very uninviting. Went to reception to complain, the staff did their best but were in serious denial of the issues, definitely not the service I'd expect from a major player in our industry. Requested and was given a refund and made the 2 hour drive home, a very enlightening if disappointing experience . Nothing short of disgraceful.

Date of stay: March 2021
    • Value
    • Location
    • Service
Thank RichardP3962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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