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“Large rooms, excellent service from front desk”

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Embassy Suites by Hilton Nashville - Airport
Ranked #47 of 157 Hotels in Nashville
Reviewed 17 August 2017

The rooms are large and comfortable. As in most hotels, the tub has a grab bar and the location could be better. It is a reach across the tub and if you had turned the shower on, through the water. Easier to get to than some, still not the best. Wi-fi can be sketchy in the rooms, my device said fair strength but would not connect. There is both a free and a pay extra breakfast, both had lines so we went out. This is a big hotel convenient to the Grand ol Opry and the Opryland hotel, the airport, and about 5 miles from downtown. There is a shuttle to downtown, but is not the hotels, departs on the hour and front desk will call to reserve you a seat. Cost is $10 per person round trip, they drop off in one place and pick up there too near the intersection of 5th St. And Commerce St., a short walk past the Ryman to Broadway which has all the honky tonks and you are kitty corner to the Bridgestone Arena once you get to Broadway. A taxi will cost about $25 plus tip one way so not a bad deal if walking is not an issue and 2 or 3 people. Very large atrium area and nice indoor pool.

Room Tip: Corner alcove rooms quieter (Atrium can be noisy), but Wi-Fi poor in corners.
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  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank gramma85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David N, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this reviewResponded 22 August 2017

I appreciate your feedback and did want to note that our wifi is slated for a major upgrade in the next thirty days. I am confident the new system will alleviate any concerns mentioned. Thanks again and enjoy rest of your summer.

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53 - 57 of 1,945 reviews

Reviewed 16 August 2017

The room was very clean. The hotel has a warm and welcoming feel. The evening reception was nice. We had a good wine down from the long drive. The breakfast was superb. No other place tops the breakfast. We had a relaxing stay.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Eva F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David N, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this reviewResponded 22 August 2017

"A relaxing stay" .... music to the ears! Come see us again soon!

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Reviewed 16 August 2017

Close to airport and Grand Ol Opry/Opryland convention center. Complimentary shuttle to/from airpirt and within 3 miles.3rd party shuttle to dowtown. Great complimentary breakfast and evening reception.

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank HomeinOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David N, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this reviewResponded 22 August 2017

Thanks for the kind words and come visit again soon!

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Reviewed 13 August 2017

I was in town for business, and the conference was held in the hotel. the room was spacious, and the lobby was beautiful. The evening reception was a great bonus, and the complimentary breakfast was outstanding with a made to order omelette bar! I would absolutely recommend this hotel!

  • Stayed: August 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Ben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David N, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this reviewResponded 22 August 2017

I appreciate the positive feedback regarding our spacious suites and atrium as well as our nightly Manager's Reception and complimentary breakfast service. Both are great bonuses and I am very glad you enjoyed. I hope you get to visit us again very soon.

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Reviewed 13 August 2017

This is actually my 2nd stay here. 1st time was no issue. I prefer Hilton products- but staying here I am not sure they deserve the Hilton name. First, pool probably should have been shut down. It was only 3 ft deep and you could not see the bottom- it was extremely cloudy. Then, when in room we sat on bed and had dog hair all over our clothes from comforter. White dog hair- they apparently did not change comforter. Very disappointing for Embassy- I would expect this at Econo Lodge. They did resolve the comforter issue and we were contacted by management in a timely manner. This hotel is very close to airport- no many choices close by for food/drink. I love Embassy's evening social though with the free drinks and apps. We will likely choose another Hilton next stop in Nashville.

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Benjamin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David N, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this reviewResponded 22 August 2017

I am so sorry to hear we missed the mark while you were with us. I never like to hear when a guest has departed the hotel with a less than satisfactory feeling. I do hope you will allow us a second chance to shine, and please do contact me personally on a return visit.

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Additional Information about Embassy Suites by Hilton Nashville - Airport

Address: 10 Century Blvd, Nashville, TN 37214-3644
Phone Number:
Region: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#41 Business Hotel in Nashville
Price Range: RM616 - RM1,421 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville - Airport 3.5*
Number of rooms: 296
Official Description (provided by the hotel):
Welcome to the Embassy Suites Nashville - Airport hotel, renovated in July 2013 and located five minutes from Nashville International Airport (BNA) and 7 miles from downtown Nashville. Ride our complimentary shuttle to and from the airport, relax in the light, open atrium and unwind with complimentary snacks and beverages at the nightly Evening Reception*. For a comfortable stay, select our two-room suites that feature new beds and decor, and bathrooms with new tile and granite. Start the day with our free cooked-to-order breakfast in our atrium and choose from delicious items such as eggs, signature custom omelets, pancakes, cereal, fruit and pastries. Savor inspired dishes at TEN Bar & Grille. Stay productive in the 24-hour Embassy BusinessLink™ Business Center, and keep fit when you travel with complimentary access to our expansive Embassy Suites Fitness Center and heated indoor pool. Appreciate our proximity to all that ‘Music City’ has to offer! Our hotel is ideal for business or leisure travel. Take advantage of the convenient location that offers easy access to Nashville attractions such as the Grand Ole Opry, Opry Mills Mall, the new Music City Center, and Bridgestone Arena. * Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more   less 
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Also Known As:
Embassy Suites Hotel Nashville
Embassy Suites Nashville
Nashville Embassy Suites

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