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Reviewed 11 October 2018 via mobile

We decided to visit the Willow Brook Lodge at the recommendation of friends. So very glad we listened to them ! The rooms were very clean and well kept, as were both the indoor and outdoor pools. Perfect place for families with children ! Our kids didn’t want to leave. Convenient location within walking distance of many businesses in Pigeon Forge. The manager of the lodge was beyond helpful and friendly. You can tell he takes great pride in his work. We will be back to stay year after year at the Willow Brook Lodge.

Stayed: October 2018, travelled with family
2  Thank Camper758384
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2018 via mobile

This was my second stay at a Willow Brook Lodge and it did not disappoint. The staff are always courteous and helpful. The rooms are exceptionally clean and up to date. The morning breakfast bar is average to pretty good. Prices for accommodations are very reasonable.

Stayed: August 2018, travelled with family
Thank stewartmorgan2756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2018

We travel to Pigeon Forge, Tenn a couple of times a year and stay in different motels and this was one of the best ones. The beds were a little soft for our taste but the room was clean. They have an awesome morning breakfast and the lady running the breakfast keeps it clean and full. Would stay here again. Yes and the swimming pool was wonderful.

  • Stayed: September 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Pam V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2018

Just returned from a 5 night stay at the Willow Brook. After reading all of the positive reviews I guess I was expecting more. I am not a picky person but there were just too many mediocre things to give it a rave review.

First the room had a closed up, slightly musty odor. Not bad enough to complain about but not enjoyable. The drawers in the furniture really had an odor. kind of like what you smell when you open a drawer in an old antique. It was too strong to put any clothes in it.

The room was always damp. We ran the AC on high to try to lower the humidity but no luck. The vent fan in the bathroom sounded kind of like a 747 during take off. The carpeting was dark and needed replacement.

On the plus side the King room was very large. The sleeper/sofa was lots better than having to sit on the bed to watch TV. The bed was very comfortable and the room was for the most part very quiet. Housekeeping was very adequate and always left plenty of extra soap and towels.

The enhanced continental breakfast was O.K. but lacked variety. After 5 days of the same thing it was boring. Sausage patties, folded egg squares, biscuits and gravy were the same every day. The breakfast area was fairly large and seating was only a problem if you were there late. The ladies kept it well stocked and very clean.

We did not use the pools but at a glance they looked very modern and inviting. The parking was very, very good with lots of spaces. It was very easy to get out of the parking lot and onto the street to go anywhere. The location was great for driving to the shows, restaurants etc.

Bottom line is that it was not an all bad experience there were some nice things there also. It is just that in my humble opinion it is just pretty average and in need of some maintenance. Not deserving of a very good or excellent review.

Stayed: September 2018, travelled with family
3  Thank jtn123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2018

Willowbrook Lodge is a great place to stay. Super friendly and they treat you like family. We have stayed several times over the last 4 years and we keep coming back. Clean rooms and good breakfast.. If you like biscuits and gravy this is the place to be. They just updated the pool area and it looks great. They have a pool with a slide and a great kiddie pool with lots of fountains.

Stayed: September 2018
Thank Polly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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