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Reviews (413)
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All reviewsbluegreen ownersbedroom deluxefull kitchennice resortindoor poolrecommend this resortwasher and dryerhot tubpull out sofaup to datethe main stripfamily vacationthe smoky mountainspool tablebgappliancesaccommodations
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Reviewed 11 December 2011

A friend and I stayed here for a week in early December. We were in a standard 1 bedroom condo, which was clean and attractive, but very small. My friend chose to sleep in the living room which has a sofabed, but if folded out there would be no room to walk around the bed. There was a chest of drawers with a large flat screen TV and a dvd player and one end table. Instead of a coffee table there were 2 hassocks. There was a round dining table and 4 chairs, and a balcony with 2 chairs and a small table. The galley style kitchen included a full size fridge, range, microwave oven and coffee maker. There were also dishes, silverware, a dishwasher and garbage disposal.The bedroom had a comfortable queen size bed with nice linens and 4 bed pillows, and a dresser with a TV on top. There was a bedside table with a lamp and alarm clock, but no luggage rack or anywhere to put a suitcase. (I ended up using one of the dining table chairs as a luggage rack.) The only closet was a small one in the bedroom stocked with several wooden hangers, which had linens and pillows for the sofa bed on the top shelf, and which also held an ironing board and iron and a laundry basket in which to place the linens at the end of your stay. The bathroom was clean and nice and had a jetted tub and shower with good water pressure. (Be aware that the hot and cold water positions are reversed--turn the control to the right for hotter water, left for cold.) There were 4 each of bath towels, hand towels and washcloths for the week. (You can exchange your linens mid-week, but after that if you need additional towels or linens there is a charge.) Another towel rack would have been helpful. It's hard to imagine 3 or 4 people being comfortable for a week in a condo this size, but it was OK for 2 people. Laurel Crest has an indoor pool and jetted hot tub in the main building downstairs from the checkin desk which looked clean and nice, though we didn't use it. They have a schedule of free or inexpensive daily activities such as crafts and bingo, some of which seemed fun but we already had our week planned so we didn't take part.
Cons: In addition to being small, the condo seemed very dark. There was only 1 table lamp in the living room and 1 in the bedroom, but no overhead lighting. But we asked for an extra lamp and they found one for us and delivered it within 45 minutes. We brought in the table from the balcony and put it on that and it brightened the living room enough to be able to read, so that helped. Another downside was that there was a charge to have internet access in the condo, but at least there is a free internet station in the lobby for guest use, with a 30 minute time limit.
Pros: The condo was very clean, and the customer service from the staff was excellent. In addition to a quick response with the extra lamp, they also dealt with a faulty TV remote control very promptly. Also we were able to buy discount tickets to the Gatlinburg aquarium at the desk next to the check in desk.
Overall we enjoyed our stay and I would recommend LC, but I would take with a grain of salt the estimate of how many people could comfortably stay in each unit.
One last tip: We drove by the turn into Laurel Crest at first because the name BlueGreen was much more prominent on the sign with Laurel Crest much smaller underneath, but there's a Shell gas station right there, so just slow down when you see that.

  • Stayed: December 2011, travelled with friends
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1  Thank TarHeelLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2011

My husband and I stayed a week. You must get a deluxe room because the standard is too cramped. The deluxe is spacious with a jacuzzi tub. The grounds are clean and well kept. The rooms could use some updating of furniture and decor. The kitchen is very well equipped with a full sized fridge. The personnel are very friendly and helpful. Not in walking distance of anything but 5 minutes from the strip by car. There is a good recreation calendar for all ages. You can book activities (like tours, shows) onsite.

Room Tip: Absolutely book a deluxe especially if you have kids.
  • Stayed: November 2011, travelled as a couple
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1  Thank deblala_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

The stay here is dominated by one inescapable fact: the rooms were tiny. It served our purpose, but with the pull-out unfolded, the largest space in the place was in the kitchen. We did not have much time planned in our room, and it's a good thing. The room simply isn't suitable for hanging out. It's just too small.

Otherwise, the location is great. The value and Thanksgiving availability were big pluses. We did not experience noise control problems like others, but we tended to be out fairly late, so it was pretty quiet when we returned to the room. Did not try the internet or any other on-site services. Check-in and check-out were efficient.

There is a security guard house, but it seemed to only be manned very late (starting around midnight?).

For those that care, we did find a couple of creepy crawlies, but there were of the "just wandered in" sort rather than the infestation type. Nobody really wants to find them, but it happens. I would have been more bothered if they were different kinds. Rooms were acceptably clean, but not spic-n-span either.

All in all, we got what we paid for, although the room size was still a slight disappointment. Probably would not stay again for that reason, but otherwise would not recommend against for the price.

  • Stayed: November 2011, travelled with family
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Thank pick6king
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2011

We spent a week here in mid-September. Our room was clean and quite small, but had a nice view. The kitchen was well-equipped and also had full-sized appliances. It would be pretty cramped to have more than two people in our unit. Our only complaints were the noisy bathroom fan that ran every time you turned on the light, and having to pay for the internet if you wanted it in your unit. We did not participate in their activities, though some sounded fun. We did, however, enjoy their weekly wine and cheese reception. It was also nice that they had laundry facilties available even though it wasn't in our room.

  • Stayed: September 2011, travelled as a couple
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Thank 123Freckles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2011

My husband and I stayed here after buying a package from Bass Pro Shops. We stayed for 5 nights and were overall pleased with the resort, but did not buy into the timeshare at the presentation. We stayed in a "2 bedroom, 2 bathroom villa," which is really like 2 different 1 bedroom apartments side-by-side with an adjoining foyer area. The kitchens are fully equipped with pots, pans, utensils, cookware, bakeware, full size appliances, etc. and the master bedroom/bathroom has a shower and jacuzzi tub. The room/grounds were clean and the people were friendly, but the walls were a little thin (we heard a few things from other rooms every once in awhile) and the views weren't as good as we thought they might be.

  • Stayed: October 2011, travelled as a couple
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3  Thank Lindsay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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