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Laurel Crest
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Reviews (408)
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All reviewsbluegreen ownersbedroom deluxefull kitchennice resortindoor poolrecommend this resortwasher and dryerjetted tubup to datethe main stripthe smoky mountainspool tablebgappliancesaccommodationslaundrykroger
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Reviewed 7 September 2017

We stayed at this resort last minute on Labor Day weekend. The bed was a joke. After the first night we called the front desk to request another mattress, mattress pad, egg crate, anything to make the next four nights bearable. The front desk sent maintance to our room who informed us that there was nothing they could do and did not supply anything to top our mattress with. Also there were several other minor things that we had issues with such as very dim lighting all rooms except the bathroom, there were a few hairs in the bathroom floor, when pulling out the sleeper sofa there was no room to get to the kitchen table in the corner, not to mention that the furniture tops were very worn. We would have been better off staying in a cheap motel on the strip. Would not recommend nor stay at this resort again. Oh and just to let you know how bad the mattress was, I had to put couch cushions on top of the mattress and sleep on them for four nights. Not acceptable!!!

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank needmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this reviewResponded 12 September 2017

Hello needmel,

Thank you for sharing your review of Laurel Crest! We regret to learn about your experience during your stay with us. We would like to learn more about your experience. If we can be of further assistance, please contact us at info@bluegreenvacations.com, and reference your TripAdvisor username and review title. Thank you!

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Reviewed 7 September 2017

This resort is beautiful. This was our first time here. The room was clean and decorated in good taste. The kitchen was well stocked with utensils and all that you would need. Towels and soaps were provided as well.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank U4729YRbrianf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this reviewResponded 9 September 2017

Hello U4729yrbrianf, Thank you for staying with us at Laurel Crest. We are so glad you enjoyed your time with us and that you found your accommodations supplied with everything you might need! We hope you will stay with us again in the future!

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Reviewed 7 September 2017

We stayed at Laurel Crest on a last minute Labor Day weekend getaway. We stayed at Mountain Loft last year and would have returned, but since we were planning on short notice, we took what was available, which was Laurel Crest. We were in a combined 2-bedroom unit (units 2301 & 2302). This unit was extremely outdated (furniture & appliances) and frankly in poor condition. The thermostat in 2301 is literally from the 70s and the furniture doesn't appear to be much newer. The table tops all had badly worn finishes, and the 2 large burners on the stove in 2302 did not even work. Which was particularly frustrating when we tried to cook a late dinner at 9:30 in the evening. The handles on the pots & pans were so loose, I went to my truck to retrieve my own screwdriver to secure them

The floor plan in these units is ridiculous. In 2301 you literally can't open the bedroom door and walk to the right side of the bed without running into the bed unless the door is completely open or completely shut. 2301/2302 is labeled as a handicap unit, but there is no absolutely no way a wheelchair could navigate this floor plan.

I'm not a particularly large man by any means but the toilet seat in 2301 was so small that it was difficult to use without shoving certain things down beneath the seat, or just letting them rest up on top....

We are bronze level owners with Bluegreen and have been for several years. Having stayed at a dozen different BG properties, Laurel Crest is at the very bottom of our list.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank safetypro5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this reviewResponded 9 September 2017

Hello safetypro5, Thank you for your review of Laurel Crest. We regret to learn of the issues with your accommodations you faced during your time with us, and that your time with us was anything less that perfect. We would like to learn more about your experience. Please contact us at info@bluegreenvacations.com and reference your TripAdvisor username and review title.

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Reviewed 5 September 2017 via mobile

We belong to Bluegreen timeshare. The checkin was friendly and quick. We headed to our stay. They had two 1 bedroom condos joined with a hallway and an outside door. This allowed us to have our privacy or both doors open with the security of a third door so we could enjoy visiting. The orientation I would skip. It was friendly until the end when they tried high pressure to sale us more points. I recommend not to attend. It put a cloud over our stay. That is why I give it a 4. We were told it was just informative and no pressure to buy.

Stayed: September 2017, travelled with family
1  Thank stephen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this reviewResponded 7 September 2017

Hello stephen s,

Thank you for staying with us at Laurel Crest! We are glad you enjoyed you stay in two of our condos, and that these accommodations were suitable to your needs. We hope you will stay with us again!

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Reviewed 30 August 2017 via mobile

I am a Bluegreen owner, this is my first trip with my points and it has not disappointed! The staff here is amazing, the bed comfy, bathroom is spacious. There is a kitchen--fridge, oven and microwave. They even have pots, dishes, glasses and silverware. They supply towels and swim towels! Pool area is clean, there are areas to grill out and work out equipment. The furniture is eclectic and gorgeous! I would highly recommend Laurel Crest and Bluegreen!!

Stayed: August 2017, travelled solo
Thank dragonfly322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this reviewResponded 2 September 2017

Hello dragonfly322, Thank you for staying with us at Laurel Crest. We are so glad that you found the staff to be amazing and your accommodations to be comfortable, spacious and well appointed with amenities and décor. We hope that you will stay with us again soon!

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