I was a little skiddish about doing this at first. The staff was very friendly and said they would give me my money back if I went on the first line and didn't like it. Needless to say, I LOVED it and even ended up going on the 3 bonus lines at the end!! The guides, Doc and Dudley, were very friendly and funny. They didn't make me feel stupid for being a chicken. I even rode with them on a couple of the lines just cause I got a little scared on a few. Dudley remembered everyone in my family's name..and there were 6 of us. That made it more personal. It didn't feel commercialized at all. The entire thing was laid back and FUN! They even picked us up and took us to and from the first and last ziplines so we didn't have to walk. I would HIGHLY recommend doing this! It seemed a little pricey, but I think it was totally worth it. You won't regret it..and if you get the chance, go on the 3 bonus lines..it's totally worth it!