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Resort at Governor's Crossing
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Reviews (1,358)
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All reviewsfull kitchenlazy riverbedroom condopool attendantwater slideswasher and dryerpool areapigeon forgeindoor waterparkgreat for kidsall agesliving areasleeper sofahot tubfamily vacationtanger outletsspring break
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Reviewed 31 March 2018 via mobile

We have been staying here almost every time we visit. This company has been re-investing in the property! Making it look more beautiful than it was. The staff is friendly, caring, and helpful. Location has plenty of restaurants nearby and located with easy driving to shopping, games, and fun.

Stayed: March 2018, travelled with family
Thank cflanagan2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheResort, Manager at Resort at Governor's Crossing, responded to this reviewResponded 31 March 2018

Thank you for letting us know how your stay was! We're thrilled to hear you enjoyed all the upgrades we've been doing to the property and the outstanding guest services that we are best known for. See you next time in The Great Smoky Mountains!

Assistant General Manager,
Cierra Layman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

Excellent hotel. Worth every penny. The rooms were spacious, clean, and the washer/dryer were very helpful to have. The kitchen had cups, mugs,plates, bowls, silverware, pots/pans, dishwasher, large fridge, large oven, microwave, and coffee pot. Indoor and outdoor pools were awesome! My kids loved the water slides and there is a hot tub inside and outside with plenty of seating.Greg at the front desk was very, very friendly and helped us with everything. Would stay here again in a heartbeat!!!

  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheResort, Manager at Resort at Governor's Crossing, responded to this reviewResponded 31 March 2018

Thank you for the great review! Greg is happy to know he could assist you during your stay. He's a great asset to our team. Glad you enjoyed the full kitchen and washer and dryer during your stay. We hope to see you soon!

Assistant General Manager,
Cierra Layman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

We visit the mountains every year. We actually saved money by staying here, because of the swimming areas. My grandchildren loved the indoor pools, and even floated the lazy river in March. Two of the four cried when we had to leave. Wonderful amenities on the inside as well. Thank you to the Resort for making our stay so wonderful. Everyone was so nice. We have definitely found a great place to stay every time we visit.

Room Tip: Everything was perfect!
Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank coachevehamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheResort, Manager at Resort at Governor's Crossing, responded to this reviewResponded 31 March 2018

Thank you for your kind words! It's great to hear the kids loved our heated outdoor lazy river and we were able to make your stay a memorable one. See you next time!

Assistant General Manager,
Cierra Layman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

Excellent accommodations for family with rooms that will comfortably fit different size families. Condo type accommodations with full kitchen angs separate living areas. May seem a bit pricey, but with kitchen, cost of food declines and all amenities will keep family entertained for long period of time. They are currently updating and adding more thing to do. Offers great indoor and outdoor pool areas, nice play area, mini golf, small game room and shuffle board. Also each room has own washer and dryer. Really enjoy staying here. They also offer loyalty program that includes discounts to area attractions and discounts for future stays here or at sister hotels

Stayed: March 2018, travelled with family
Thank TnGran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheResort, Manager at Resort at Governor's Crossing, responded to this reviewResponded 30 March 2018

Thank you for your lovely review! We're glad you enjoy our full kitchens and all the amenities we have to offer. See you soon!

Assistant General Manger,
Cierra Layman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

Me and my family have been coming to this Resort since I was little and the best part is the indoor water park they have. It is heated and it has two slides that are perfect for kids and teens. I highly recommended this hotel and Resort for it convenient location, rooms, and amenities.

Stayed: March 2018, travelled with family
1  Thank DRH-reviewmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheResort, Manager at Resort at Governor's Crossing, responded to this reviewResponded 25 March 2018

Thank you for the fantastic review! We're thrilled to hear you enjoyed our heated indoor waterpark and convenient location. See you soon!

Assistant General Manager,
Cierra Layman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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