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“Food was fine but some service levels need addressing”
Review of Jason's Deli

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Jason's Deli
Ranked #231 of 537 Restaurants in Frisco
Restaurant details
Reviewed 28 November 2017

We went for lunch on a weekday at 1:30 pm, so the lunch rush had already passed. We didn't have to wait but a minute in line. Zac was our cashier. We appreciate that he was trying to be friendly and helpful, but his tactics were way over the top. He spoke too loud and acted like he had just attended his first customer service training class and was overdoing it. At least he wasn't rude or mean, but he could take it down a few notches and be great. When my husband went to get his iced tea, the machine was empty. He notified an employee and waited. We went to the table and continued to wait. He saw another person notify them of the same issue. When my husband was half finished with his sandwich, he notified another employee, who totally ignored him and just walked away. By the time he could get his tea, he had finished his sandwich. Asked twice, ignored twice. We both had the California Club and substituted the Ancient Grain Bun for the croissant. The food was good, just as we expected it would be. Since this is a new location, I suggest the manager spend more time on site being visible, seeing how things are going and taking action where necessary.

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Thank texastam2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 5 of 5 reviews

Reviewed 22 October 2017

Nice clean new restaurant with Good Sandwiches and a Good Salad bar that is very reasonably priced. Excellent place for lunch

Thank djpaintles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

So we really like the Jason's Deli franchise. Some locations are better than others but overall, its quality food delivered pretty consistently.
This is a new location, so everything is clean and sparkly. Food was very fresh and maintained well along with the dining room. We got the Multiple trip salad bar ($7.99) and fountain drinks ($1.99) and were happy with it. The salad bar is probably the best value in the place.
Only thing a little off was the staff. One seemed extremely stressed out and the other was so over the top (in a weird way) friendly. This will probably improve over time.
Overall - a very good location and nice place to eat healthy for a decent value.

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Thank bprsurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017

We went there for dinner and the salad bar is excellent and well stocked. While we were at the salad bar employees were constantly adding new fresh ingredients. Their
spicy seafood gumbo is excellent also the pastrami sandwich and salad bar received high praise. Lots of seating inside and they also offer outdoor seating with large overhanging protected roof. Everyone with happy with their selections , the turkey wrap, tuna melt and of course the soft serve ice cream bar. Jason's mini muffins at the salad bar are also fresh made and very good.

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Thank lardog04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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