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Lowest prices for your stay
RM 548
Fully refundable before Thu, 28 Mar
Breakfast included
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HIExpress.com
RM 548
Fully refundable before Thu, 28 Mar
Breakfast included
No prepayment needed
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37 - 42 of 91 reviews
Reviewed 11 February 2017

The wife and I stayed in Granbury for the weekend experience of the Opera House and Revolver Brewery. This hotel was eveerything we needed - grat room, great service, a really nice breakfast available. The desk personnel couldn't have been nicer, and the lady that served the breakfast was friendly and helpful both mornings we were there, Loved it.

Room tip: Easy access rooms on the ground floor. We were worried about the lights but the blackout curtains worked great.
Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank John M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlotte K, General Manager at Holiday Inn Express & Suites Granbury, an IHG Hotel, responded to this reviewResponded 13 February 2017

Thank you for the wonderful review. A Great Place to stay is what we want to be all the time. We want our guests to feel at home and relaxed each and every time they stay with us. We are glad that you were able to experience two of the amazing attractions in our area during your stay. We look forward to seeing you the next time you travel to Granbury. Once again thank you for taking time to share your experience with us.

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Reviewed 8 February 2017

we found it via booking.com and liked it because it was saying 490ft. room and had nice photos with a sifa next to the 2 queen beds. we didnt book it instead we just walked in. we got the same rate as on the internet but the room eas completely different. when i showed the girl at the reception their advertised photos on booking.com she told me thats for the suite.
thankfully we got it refunded but wrong description snd photos are misleading and not acceptable in my opinion.

Date of stay: February 2017
Thank isabel p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Granbury, an IHG Hotel, responded to this reviewResponded 21 February 2017

Dear Isabel S,

Thank you so much for your review of our hotel. We are sorry to hear the confusion you had when you look at the room description from a third-party website. We would like to look into this and we have sent you a private message to obtain some additional details. Thank you for staying and we look forward to hearing from you soon.

Sincerely,

Anthony M
Case Manager
IHGService

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Reviewed 19 November 2016 via mobile

I have stayed here several times. It's more than enough. Nothing fancy but everything you need, friendly, clean and comfortable. Breakfast is good, pancakes, fruit, fresh coffee and juice. Kind of like a home away from home.

Date of stay: November 2016
Trip type: Travelled on business
Thank Dwayne G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonya T, Guest Relations Manager at Holiday Inn Express & Suites Granbury, an IHG Hotel, responded to this reviewResponded 15 December 2016

Hello Dwayne,
Thank you for taking the time to give us your feedback on your visits with us. We also want to thank you for your loyalty to our hotel. We are thrilled you enjoy your stays with us and our breakfast provides you with a great start to your day. We look forward to seeing you again in the future.

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Reviewed 19 October 2016 via mobile

Reserved a Queen Suite and got Queen Regular which was very small for a 4 person family. Also, past time for an update; walls are dingy and carpets look dirty. Best stay at HIE Glen Rose. My navigation in my 2016 Escalade didn't know where it was.

Date of stay: October 2016
Trip type: Travelled with family
Thank TravelingMax77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Granbury, an IHG Hotel, responded to this reviewResponded 4 November 2016

Dear TravelingMax77,

Thank you for your stay and for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. It is regrettable you did not enjoy your stay at our property and we apologize for the conditions you encountered during your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.

Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you would give us a chance in the future to change your perception of our hotel.

Sincerely,

Connie D
Case Manager
IHGService

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Reviewed 21 August 2016 via mobile

We are not frequent Holiday Inn guests. The brand we usually use does not have a property in Granbury. We had a positive experience!

The staff is friendly. The hotels is well maintained and clean. The attendant at the breakfast area was very welcoming.

The only negative is that the room door did not close to locked on its own. If you stay make sure to pull your door all the way closed.

Overall very positive experience!

Date of stay: August 2016
Trip type: Travelled with friends
Thank 944JamesM944
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlotte K, General Manager at Holiday Inn Express & Suites Granbury, an IHG Hotel, responded to this reviewResponded 22 August 2016

A very good experience is what we like to hear from our guests when they describe their stay with us. I am excited that you had a positive experience with the Holiday Inn Express brand. I will pass on your comments to the staff especially the breakfast hostess to let her know she is doing a fabulous job. I want to apologize that the door didn't close all the way and lock on it's own. I have my maintenance department checking all the room doors to verify if they need to be adjusted to make sure they close properly. I want to thank you for taking time to share your comments with us. We use guest feedback to determine what areas we need improvement in as well as areas we my be exceeding guests expectations. We look forward to seeing you the next time you visit Granbury.

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