Dear TravelingMax77,
Thank you for your stay and for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. It is regrettable you did not enjoy your stay at our property and we apologize for the conditions you encountered during your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.
Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you would give us a chance in the future to change your perception of our hotel.
Sincerely,
Connie D
Case Manager
IHGService