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All reviews western decor rodeo arena slate floors family reunion hot tub would stay here again a great place to stay rooms are clean texas property nightstand lodging fireplace microwave
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Reviewed 14 July 2017 via mobile

Impressive hotel with lots of western decor. The hotel is in good taste with the western decor and has an extremely friendly staff. All were very helpful with all of inquiries. Great rock pool with a waterfall and hot tub. Pool is small but weren't a lot of people staying there so very comfortable. Rooms and bathroom large with nice views. Refrig, microwave, wifi, lots of outlets for devices by the beds, comfy beds. Complementary hot breakfast is very good. The restaurant and bar located on the property were not open which we were disappointed. There are food options in town about 4 miles away. I highly recommend this resort if in the area. When we return, I want to make sure restaurant is open. We would have liked that experience.

Stayed: July 2017, travelled on business
Thank Brushman50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 17 July 2017

Sounds like you had a great time at our hotel. We are very proud of it and we love to make our guests feel comfortable and confident they made the right choice to stay with us. I do hope you come back soon and say Hi to me, Lloyd Quinn the GM. I enjoy talking to our guests and receiving feedback from them regarding their stay. I will share your comments with the people here. Your comments will help motivate them to continue their great hospitality and will make them happy that you cared to tell them how well they are doing. Thank you for staying here and we hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2017 via mobile

We've stayed in this hotel every year since it opened for our family reunion. Rooms are always clean, breakfast is always good, and the kids love the pool! My only complaint is the shower heads, but it gets the job done.
Hotel guests also have access to the larger pool down at the arena, which has a bar too!

Stayed: June 2017, travelled with family
Thank Yoyomanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 17 July 2017

Thank you for staying with us and we are glad you enjoyed your stay. We hope to see you again soon and please let us know if you need anything,. I will keep the shower heads in mind for the next time we make improvements to the hotel. We hope you have a great Summer! -

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2017 via mobile

Very good steaks and rib dinners. Wonderful side dishes especially the asparagus and onion rings . On Thursday nights they have two for one Chicken fried steak or Chicken fried chicken. Service can be a little slow though. Sometimes only one server is present,but that is management issue. Again the food is very tasty and worth the drive there.

Stayed: March 2016, travelled with friends
Thank KB1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2016

Stayed at the Inn over this past Thanksgiving again. This hotel is by far the best property in the area with a couple of serious exceptions. They have very lukewarm water to the rooms (shower/bath) and it has been this way at least two years in a row for us. Additionally they have been very lax in making sure our room was cleaned the second night there...again at least two years in a row. Current management seems very unconcerned about these issues when these were pointed out to them on property.

  • Stayed: November 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank PutterDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2016

Two years in a row now our entire group (3 groups- 3 rooms) has not had our rooms cleaned the second day of our stay. Each of us had the same schedule. We had all gone to the Inn's coffee/breakfast room and left our "privacy, please" signs on our doors between 8:30-9:30 am. We all returned to our rooms to brush our teeth & freshen up, and all of us left our rooms by 10:30 am and were gone until 11 pm that night. When we all returned none of our rooms had been cleaned. When inquiring at the front desk upon our return that night, we were told the "privacy, please" signs were on our doors, so the housekeepers did not clean them. When we explained that they were removed by 10:30 am, the nice man at the desk said he would report the situation to management.
Upon checkout the next morning and after explaining this was the second year in the row we had experienced not having our rooms cleaned even though the rooms had been empty after 10:30 am and the sign removed, and upon asking if there would be any adjustment in the bill, the front desk girl, Nicole, told us "no" and said 99% of the rooms with a "privacy,please" sign on the door in the morning wanted their privacy all day long (which had nothing to do with our rooms since ours had been removed) and she had a very defensive, very sour/angry look on her face. Her hair, face, and clothes looked like she had been up all night, so that might explain why she was in such a bad mood. Our room needed fresh towels, a box of tissue (totally out), and a bar of soap. The hotel only provides one thin bar of soap, so one has to switch the soap back and forth between washing one's hands and taking a shower. We had to ask for all this the night before and take to the room. So warning to all guests - if you want your room cleaned, don't put the "privacy, please" sign on your door if you go down to the breakfast room for an hour. The housekeepers will only go by your room once, and your room bill will not be adjusted, even though the beds are not made, wet towels remain on the floor, the tissue box (in our case) is empty, and the one thin bar of soap has broken in half (in our case).

  • Stayed: November 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank jblox2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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