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“OK hotel - could be better” 3 of 5 bubbles
Review of DoubleTree by Hilton Houston - Greenway Plaza

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DoubleTree by Hilton Houston - Greenway Plaza
Ranked #37 of 499 Hotels in Houston
Certificate of Excellence
Texas
Level Contributor
357 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
“OK hotel - could be better”
3 of 5 bubbles Reviewed 11 December 2011

Stayed here for 5 nights on a business trip. I expected more from a Renaissance Hotel. Cable channels were very limited - did not have Food Network, HGTV, etc. I could hear the TV in the room next to mine - TV was left on all night and disturbed my sleep. Bed was OK. Room was clean. Concierge lounge is available for Silver Elite and up Rewards members. Complimentary breakfast, appetizers and dessert served in the lounge were good. Alcohol was an extra charge. The only reason I stayed at this hotel was because it was close to my meeting location. I'll probably try another hotel in Houston next time.

  • Stayed December 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TravelIntl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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837 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Fayetteville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 11 November 2011

I am not impressed at all with this hotel given the price of a room!! The front desk sound like you are interrupting their busy schedule; the odor that greeted me was shameful (looks like they have a toilet plumbing problem) and the heat in the room is not just working. I had to keep my socks on in the room all the time to stay warm even though i turned up the heat!

  • Stayed November 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank IseOluwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
College Station, Texas
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 November 2011

We enjoyed our weekend at the Renaissance. We chose the hotel because it offered a package deal for the King Tut exhibit at the Houston Museum of Fine Arts (the deal included exhibit "fast-track" tickets and one free breakfast). Our room was on the second floor. The noise from the air-conditioning was the only problem (pack ear plugs). The hotel staff was friendly and helpful. And the free breakfast was delicious. We also enjoyed dinner in the lounge Friday night. The hotel's location is hard to beat, so we are already planning a return trip.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AggieAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
4 of 5 bubbles Reviewed 6 November 2011

I'm not much of a reviewer but wanted to add a little balance and some new updated information about this property. I am currently in the middle of a weekend stay for an educational conference. Wi-fi is now available in all rooms. The service has been over the top fabulous. From the front desk to room service and everyone in between I have experienced nothing but gracious and warm treatment. The hotel is very clean and as a women staying alone I feel very safe. The bed is very comfortable and the linens are A+.

  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 17 October 2011

The hotel is very nice and clean but also dated. Also, no wi-fi, which is very annoying, and A/C was very old. I was not happy with the food. (Ate at bar, restaurant and ordered room service.) However, it is very convient for business in Houston if you do not have a car. (There is a shuttle service makes rounds to Galleria.) I probably will not be staying here again... as there are better options in the area.

  • Stayed April 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TMB101010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Houston - Greenway Plaza

Property: DoubleTree by Hilton Houston - Greenway Plaza
Address: 6 Greenway Plz, Houston, TX 77046-0601 (Formerly Renaissance Houston Hotel Greenway Plaza)
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Houston
#44 Romantic Hotel in Houston
#86 Business Hotel in Houston
#94 Family Hotel in Houston
Price range (per night): RM557 - RM1,292
Hotel Class:4 star — DoubleTree by Hilton Houston - Greenway Plaza 4*
Number of rooms: 388
Official Description (provided by the hotel):
This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities. ... more   less 
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Also Known As:
Renaissance Houston
Houston Renaissance

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