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“Food fine. Service awful.”
Review of Bam Bam

Bam Bam
Ranked #3,405 of 8,508 Restaurants in Houston
Restaurant details
Reviewed 3 weeks ago via mobile

Étouffée was fine. Kiosk ordering at IAH is awful. Why are you expected to add a tip?? And do that BEFORE receiving your food??? When no one even brings you a glass of water or condiments (salt, pepper, hot sauce,...). The staff was hard working and friendly, but the design of process lacks humanity. Literally better service thru a drive thru window. I just paid $30 for what??? Rice and gravy. It ain’t that good. I added only 10% tip and received my food long after the people next to me. Was this why? Go to counter service. Will not do kiosk order again.

Thank PattyB789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 19 reviews

Reviewed 3 weeks ago

I had lunch there on my way through Houston IAH. Disappointing at best. Food was mediocre and expensive and slow to come out. I would have done better at a fast food place versus this sit down place. Nothing was right, the food was cold and old, service was just fair and inattentive and not friendly and it was expensive.

My advice, go somewhere else.

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1  Thank finesilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

A nice place to spend your layover time in Houston. I just had a Caesar Salad and it was good. The portion was very good. Everything here is done on an IPAD and it was a good experience. The service was quick and friendly.

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Thank dms_563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We ate here while waiting for a connecting flight. Each table has power, USB slots, and iPads where you place your order and you can also use the iPads to read the news or play games.

We ordered a chicken fried rice and a gumbo soup; both were delicious with a little bit of a kick to them. Well worth coming here to relax while and eat while waiting for your flight!

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Thank gl0baltraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018 via mobile

Had late breakfast on a long layover. Service is very good. Tried the banh mi, spring rolls, and fried rice. Total was $45 w/tip. Each table had a mounted tablet to order food and make payment. You also scan your boarding pass so they know when you need to depart. If you’re traveling solo, there’s a bunch of apps to play games or get the news.

Food was decent. Better than eating airplane food.

Thank Tammy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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