Étouffée was fine. Kiosk ordering at IAH is awful. Why are you expected to add a tip?? And do that BEFORE receiving your food??? When no one even brings you a glass of water or condiments (salt, pepper, hot sauce,...). The staff was hard working and friendly, but the design of process lacks humanity. Literally better service thru a drive thru window. I just paid $30 for what??? Rice and gravy. It ain’t that good. I added only 10% tip and received my food long after the people next to me. Was this why? Go to counter service. Will not do kiosk order again.
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