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Staybridge Suites Dallas-Las Colinas Area
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Reviews (169)
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All reviewsbasketball courtfree laundrysocial hourfree dinnersmall kitchenfree beer and winelas colinas areahashbrownquiet locationfull size refrigeratorenjoy staying herethe living room areacoffee makerfront desk employeesrooms are comfortablean excellent hotelbusiness trip
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11 - 16 of 169 reviews
Reviewed 10 July 2017 via mobile

I was disappointed with my room as it had NO bathtub just a shower and it was directly over the lobby so I could hear kids people etc for the free breakfast and the free dinner Monday thru Wednesday. The desk chair also had major TEARS the size of a plate and in the arm rests which makes the room seem cheap and it really is not. Just keep that in mind when reserving a room. The dinner was not that great but it was free so what do you expect.

Stayed: June 2017, travelled solo
Thank aspencat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Staybridge Suites Dallas-Las Colinas Area, responded to this reviewResponded 25 July 2017

Hello aspencat,

Thank you for taking the time to share your feedback. I am very sorry to hear that the chair in your room had a tear on it and that the noise disturbance coming from the lobby prevented you from having a comfortable stay.

Your comments have been shared with our managers and our staff will have their coaching sessions on how we can improve on guest satisfaction. Thank you for staying with us. We hope to serve you better next time.

Kind Regards,

Tracy V.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017 via mobile

Stayed here with my son to attend the AT&T Byron Nelson. Great location in Las Colinas area, close to the course, shopping, and restaurants. The staff were very friendly and helpful and the property clean and nicely appointed. The pool area was quite lovely and my son enjoyed the basketball court. Breakfast was pretty good too. We'd definitely go back next year if they weren't moving the darn tournament!

Stayed: May 2017, travelled with family
Thank AccidentalTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 June 2017

Thank you for taking the time to provide us with your experience. We are delighted you enjoyed your time at the hotel and were able to have fun outside in the courtyard and pool area. We look forward to your return in the near future.


Heidi
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2017 via mobile

We spent the night here following a day visit to UT Southwestern Medical Center. I'm pretty picky when it comes to hotels, and this Staybridge did not disappoint! The whole hotel was spotless and very nice. The room was well appointed and clean and had everything one needed to cook, rest, work, or relax in comfort. The outdoor pool and sports area was also very nice! We will DEFINITELY be staying here again on our trips to Dallas in the future!

Stayed: May 2017, travelled on business
1  Thank Annie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 June 2017

We appreciate your feedback about your experience at the hotel. I am extremely pleased we were able to meet your expectations and look forward to having you stay with us again.






Heidi
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2017

The courtyard of this particular place was great with barbecue grill and basketball court and a place for smokers to slope as well. Absolutely perfect for a family reunion's or get-togethers. Enjoy staying here without worry of any kind

  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Service
Thank Richard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 June 2017

We appreciate the 5 star rating and are happy to see you enjoyed the ameneities our hotel has to offer our guests. I am delighted to see we met your expectations and hope to see you again in the near future.



Heidi
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2017

We found this hotel online as our last stay in US before flying home. It was conveniently only 10-15 minutes to the airport from here. The hotel was in a quiet location with parking outside. Staff were friendly and helpful. Room was very comfortable.

  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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