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Review of Boardwalk Inn

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Boardwalk Inn
Ranked #1 of 5 Hotels in Kemah
Certificate of Excellence
Reviewed 8 August 2017

The property is becoming outdated and seems in poor repair. The level of cleanliness has declined both inside and out. We encountered dog feces in the parking garage right outside the lobby doors as well as in the always. Unfortunately it got on our luggage and in our vehicle. We reported it to the staff and were given a paper towel. In the meantime we observed hotel staff walking past the feces and doing nothing to prohibit someone else from reaching out in the hotel.

Room Tip: TV is very old and only worked part of the time. Internet was weak and sparadic. Bathtub had soap sc...
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Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank 339stacyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22Hoteltraveler, Guest Relations Manager at Boardwalk Inn, responded to this reviewResponded 9 August 2017

Dear Guest, Thank you for submitting your review on your recent visit. We are reviewing your concerns with all our departments to try and understand how this could possibly happen and to insure that we are maintaining our hotel at the highest degree of cleanliness.

Sincerely,

Boardwalk Inn Staff and Management

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30 - 34 of 620 reviews

Reviewed 8 August 2017

wonderful experience, we will use this property every time visiting. the rooms, & staff are very nice we
love the view and we had so much fun. we will be returning with other friends and family to enjoy again.

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank klatour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22Hoteltraveler, General Manager at Boardwalk Inn, responded to this reviewResponded 9 August 2017

Dear Guest, Thank you for your wonderful review of our property on your recent visit, great to hear you and your family enjoyed the hotel and the Kemah Boardwalk. Come back and see us soon.


Safe Travels

D.Pena
General Manager
Boardwalk Inn-Kemah Boardwalk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

Loved the look and feel of this hotel. The beds were uncomfortable but the staff were kind and friendly. We would stay again if we were in the area. Please note the train horn is a bit annoying also. Really liked being able to hear the band play.

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank jaimeh376
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22Hoteltraveler, General Manager at Boardwalk Inn, responded to this reviewResponded 8 August 2017

Dear Jaime, Thank you for your great review of our property on your recent visit. We apologize for the uncomfortable bed you may have had in your room, we are evaluating all our bedding in all our guest rooms to insure all our guest have restful comfort. We do appreciate the feed back and will make every effort to correct this. Come back and see us soon.

Safe Travels

D.Pena
General Manager
Boardwalk Inn-Kemah Boardwalk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017

First time here and loved it!! We will be going back. It is worth it to stay in the Boardwalk Inn. The only thing that I could complain about is we didn't get to see the dancing waterfalls but they were doing maintenance work on it.

Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank bethrbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22Hoteltraveler, General Manager at Boardwalk Inn, responded to this reviewResponded 3 August 2017

Dear Guest, Thank you for your wonderful review of our property, thrilled to hear you and your family discovered our hotel and the Kemah Boardwalk. We apologize for the dancing water fountain not functioning during your visit but we are diligently working on repairing it and having back working very soon. Come back and see us soon!


Safe Travels

D.Pena
General Manager
Boardwalk Inn-Kemah Boardwalk

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Reviewed 1 August 2017

The Boardwalk inn is such a beautiful hotel. Super clean and very friendly staff. The rooms are so comfortable and clean. The balconies in each room are so much fun. It was my daughters birthday and they made her feel special. We had the plaza suite and it was like a mansion with 3 balconies.

Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank cindy651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22Hoteltraveler, General Manager at Boardwalk Inn, responded to this reviewResponded 2 August 2017

Dear Cindy, Thank you for your wonderful review of our Hotel and staff. We extend a very Happy Belated Birthday to your daughter and hope we will become an annual summer visit tradition. Come back and see us soon!

Safe Travels

D.Pena
General Manager
Boardwalk Inn-Kemah Boardwalk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Boardwalk Inn

Address: 8 Kemah Waterfront St, Kemah, TX 77565-7900
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Kemah
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Kemah
Price Range: RM531 - RM1,445 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Boardwalk Inn 3*
Number of rooms: 52
Official Description (provided by the hotel):
Relax and unwind at the Boardwalk Inn, situated on the Kemah Boardwalk in Kemah, Texas, overlooking beautiful Galveston Bay. Each of our 48 deluxe guest rooms and 4 master suites feature Gulf Coast architecture, offering the feel of a seaside retreat with yellow walls and crisp trim, enhanced by nautical artwork and oversized bathrooms. We offer various views of the Kemah Boardwalk waterfront and Galveston Bay water channel, with the most-requested hotel rooms overlooking our entertainment stage and dancing water fountains. Each room in the hotel includes a private balcony, flat screen television and wireless high speed Internet access and much more. ... more   less 
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Also Known As:
Boardwalk Inn Kemah
Boardwalk Hotel Kemah
Kemah Boardwalk Hotel

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