We eat here about once a month. The food is always excellent, but the service is consistently slow. They are always understaffed. I've seen folks just get up and walk out after waiting too long to be noticed.
I ordered Mongolian beef and my wife chose the broccoli chicken. The Mongolian beef here is the best I've ever had, and I have tried it in hundreds of restaurants in my 40+ years of eating Chinese food. The beef is always melt-in-your-mouth and they put a subtle but noticeable amount of fresh ginger in the sauce. My wife's dish was overflowing with chicken and the sauce was rich. It also came with water chestnuts, mushrooms, carrots and snow peas.
The egg rolls are good here and the hot and sour soup is way above average.
We waited so long for a server to eventually come take our drink order that I was ready to walk out. And then, we waited over 30 minutes for our food.
I suppose the food is worth the frustration, but the lady who runs the place just doesn't seem to care about customer service.
I stood at the counter for nearly 5 minutes waiting to pay my bill.