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Reviews (154)
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All reviewsfront deskrock waterfallqueen suiteweekend tripcollege football gamepool area looked really nicegreat visithot tubevery staff memberthe breakfast areawaffleschain hotelgreat customer serviceoutdoor poolboth timesrooms are niceslept like a baby
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Reviewed 17 March 2017 via mobile

Usually look for this hotel chain when we travel. Only been disappointed as couple of times. This hotel feels new, clean and well appointed. Personal safety is so important when traveling, this hotel and parking lot seem very secure.

Stayed: March 2017, travelled with family
Thank rick c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxana S, General Manager at Comfort Suites Marshall, responded to this reviewResponded 28 April 2017

Thank you for your kind comments regarding your recent stay at Comfort Suites Marshall.
Our guest safety and satisfaction is very important to us and we are very happy to know that you felt satisfied and secure.

We look forward to serving you again soon.

Best regards,

Roxana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2017

Rooms were clean and bed was comfortable. The complimentary breakfast had a good variety of food. Front desk staff was very friendly and provided great customer service. Convenient location with numerous restaurants nearby.

  • Stayed: February 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank jan9999300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxana S, General Manager at Comfort Suites Marshall, responded to this reviewResponded 22 February 2017

Proving great customer service is always our goal so we are very happy to know that we accomplished our goal. And that we made your weekend trip comfortable.
Your comments made our day.

Hope to see you again soon.

Roxana S.

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Reviewed 15 February 2017

Our room was VERY comfortable. The personnel who checked us in was very helpful to answer questions. The breakfast was also good. The lady who worked in the breakfast area was a hard worker: she kept food presentable, hot, and in order. It was one night, but we're glad we chose THIS motel.

  • Stayed: February 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxana S, General Manager at Comfort Suites Marshall, responded to this reviewResponded 20 February 2017

Thank you for your kind comments regarding our breakfast attendant. I have shared your comments with her and she joins me in thanking you.
It has been our pleasure serving you.

Best regards,

Roxana S.

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Reviewed 9 February 2017

My husband and I stayed there last week on our way through town. It is next door to a Japanese/Sushi restaurant. The room was large, clean and comfortable. We would definitely stay there again. Breakfast was the usual 'continental' breakfast offered. We were amused at the waffle iron in the shape of the state of Texas.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank rowdygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxana S, General Manager at Comfort Suites Marshall, responded to this reviewResponded 20 February 2017

Thank you for choosing Comfort Suites Marshall as you traveled through town.
We are happy to know that you found our suites to be clean and comfortable. And hope you enjoyed our Texas shaped waffles along with our hot breakfast.

We look forward to serving you again.

Best regards,

Roxana S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2017 via mobile

Our room was very spacious, beds and pillows were very comfortable. It was clean and very modern. Front desk was very nice and helpful. We drove to Jefferson for the day and had a wonderful visit. Easy access from I 20. Has several restaraunts close by, a couple within walking distance. Highly recommend this hotel.

Stayed: February 2017, travelled with family
Thank Sherry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxana S, General Manager at Comfort Suites Marshall, responded to this reviewResponded 8 February 2017

Happy Belated Birthday! Thank you for choosing Comfort Suites Marshall to celebrate such a special occasion. And for taking the time to review us. It is great to know that you had a wonderful visit in Jefferson.

We look forward to seeing you again soon.

Best regards,
Roxana S.

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