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Reviews (136)
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All reviewsfront deskany requestslobby area isindoor poolfree breakfast isstayed here for a weekseveral yearsbed was very comfortablefree beerrooms are greathappy houra great stayairportbusinessshoppingnetflixfreeway
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8 - 13 of 137 reviews
Reviewed 30 July 2017 via mobile

This hotel has an excellent location and it seems it was remodeled recently. Staff is helpful and friendly, we had packages coming in and they were always ready to be handed over to us.
The breakfast is an average hotel breakfast: cereals, fruits, juices, coffee and some hot food but nothing outstanding.
A parking space near the hotel entrance was always available and they always had luggage carts available too. This is important for me because I always do some shopping while travelling in the United States and come back to hotels with heavy bags.
If I have to go back to Mcallen I would definitely stay back at this hotel.and I highly recommend it.

Stayed: June 2017, travelled on business
Thank maria s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2017 via mobile

Always a great stay. Quiet, easy access and parking, free breakfast, free beer during Thursday evening happy hour, and I always enjoy the free suckers. Even though this hotel is probably only about 7 years old, they have just remodeled the lobby, rooms, and breakfast area.

Stayed: February 2017, travelled on business
2  Thank PlashIV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivian C, Front Office Manager at SpringHill Suites McAllen, responded to this reviewResponded 7 March 2017

Dear PlashIV
Thank you for taking the time to write a review. We are pleased to know that your stay is always an enjoyable one, for we pride ourselves on giving excellent service. We also love to hear how our guest enjoy our signature lollipop "Chupa Chups".
Thank you again and we look forward to seeing soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2017

After staying at more well-known hotel in McAllen for several years, started staying here and love it. The people are friendly, everything is clean, and the rooms are great. The free breakfast is very good.

  • Stayed: March 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2017

The recent renovations to the SpringHill Suites resulted in a very sleek and modern look. The lobby area is very appealing and welcoming.

The staff at this hotel is simply wonderful. They are courteous, helpful and always smiling. As a Lifetime Platinum Elite I take pride in spending time with the staff as they are the heart of a hotel's customer service.

The hotel is conveniently located to restaurants, shops, business and not at all far from the airport.

If you are looking for a pleasant and comfortble hotel stay...don't look any further than the SpringHill Suites in McAllen.

Thank you!

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Service
Thank Joey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivian C, Front Office Manager at SpringHill Suites McAllen, responded to this reviewResponded 27 February 2017

Joey P,
Thank you for the feedback, we are so glad you enjoyed your stay and glad to know you found our staff to be courteous and helpful. We pride ourselves on giving excellent service. Thank you once again and we look forward to seeing you on your next trip.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2017

This hotel is well located with easy access from highway 83 and close to restaurants and shopping places.

The room was clean and just the right size. They had an evening happy hour with drinks and appetizers that was good. The breakfast is also very nice with enough seating space and interesting options.

All in all a great option in McAllen.

  • Stayed: December 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Javo73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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