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Reviews (318)
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All reviewsprivate beachsea viewswimming poolnice beachfour stardo not disturb signblue restaurantroom servicesome tlcwater sportsbeautiful propertyvery nice hotelexclusive roomfamily holidayeuros per nightdouble bedspecial thanks
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Reviewed 30 July 2017

We are just back from a 2 week stay at the Plaza and I have mixed views on this hotel. First impressions are good when you pull up to the small complex, reception staff were lovely and the girls especially made us feel very welcome. The room definitely needs some TLC, carpets were marked, lamp falling apart, walls marked and paper ripped. Black out curtain appeared shredded, TV was dated and just sitting on a low table which is not ideal when travelling with a very active nearly 2 year old. Saying all this it was very clean and tidy and the bed was very comfortable and we all slept well.
The pool area and beach area are amazing and very clean and tidy the staff in this area were attentive and helpful. Breakfast was perfect with a great selection of food and drink to suit all tastes.
We tried all the bars and restaurants out and the food was nice well presented and not too expensive. Service though was a little haphazard at times, great when you got it, but if they were busy, which tended to be the weekends you could be waiting a while. I was a little disappointed that there was no children's menu in any of the 4 restaurants, but found that you could order children's food for room service. I feel that the hotel is loosing revenue in its restaurants having no children's menu, maybe something to consider for the future.
In the evening the only entertainment is a gentleman playing the piano, sometimes accompanied by singers. He was very good but a change would be nice after 2 weeks of listening to him.
I found that the area itself had very little to do, a few shops and a couple of good restaurants and that is about it. But you can get a bus to Athens taking about 1 hr 30 mins.
Overall as a family holiday we had a very relaxing time, the kids loved the beach and the staff couldn't be more helpful!! Just in need of a little TLC to bring the rooms up to standard and maybe some retraining for the service staff in the restaurants for busy times.

  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank josaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANAGEMENT-PR, Υπεύθυνος Δημοσίων Σχέσεων at Plaza Resort Hotel, responded to this reviewResponded 25 September 2017

Dear Guest,

Thank you so much for taking the time to write this detailed review following your recent stay with us. We are glad you overall had a very nice and relaxing time here at Plaza Resort hotel. We are happy to hear you enjoyed all the hotel's facilities and your children had so much fun at the swimming pool and the wonderful beach in front of the hotel. Thank you also for mentioning how much helpful and pleasant our staff is and we appreciate all your reference to the small thing that did not met you expectations.

All your comments positive or negative are truly valuable and important. We appreciate your kind suggestions and we are looking forward to welcome you again when your plans brings you back to Greece.

Kind Regards,
Maria
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2017 via mobile

A nice resort hotel, modern and clean with a very nice pool and private beach and plenty of space to relax.
Restaurant is of ok quality, although you will have better value elsewhere - the issue is there is not much around.
No bottled water in the room. Pity.
Ideal for business meetings/seminar (was the purpose of my stay), I would not spend my holidays there.
No real atmosphere to be expected (feels cold despite the heat outside).
Very friendly and helpful staff.

Stayed: July 2017, travelled on business
1  Thank NikoleNiak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANAGEMENT-PR, Υπεύθυνος Δημοσίων Σχέσεων at Plaza Resort Hotel, responded to this reviewResponded 24 August 2017

Dear Ms. NikoleNiak,

We are very happy we had the chance to accommodate you during your business trip and we would like to thank you for taking the time to write a review after your last stay.

We appreciate all your kind words regarding the hotel which is modern and clean, the beautiful beach in front and the nice areas to relax. Most important to us is the nice comment for our helpful staff which actually is what makes the atmosphere nice and friendly.

I would also like to inform you that all guests rooms have full equipped mini bar with water, soft drinks, beers etc.

However we will be glad to accommodate you again soon and we would be more than happy to have you back whenever you choose Greece for your holidays.

Kind Regards,
Maria
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2017 via mobile

Overall the outdoor facilities of the hotel are pretty good, and with some water sports available.
The room was spacious and the bed was comfortable.
There were minor annoying points. Noisy aircon, bathroom curtain due to bathtub shape would flood the bathroom.
Also the furniture (chairs/sofa) could be in better shape. Same is valid for the corridors.
Breakfast was very good and generally the staff was polite and engaged

Stayed: July 2017, travelled on business
Thank Goncalo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANAGEMENT-PR, Υπεύθυνος Δημοσίων Σχέσεων at Plaza Resort Hotel, responded to this reviewResponded 24 August 2017

Dear Mr. Goncalo M,

We would like to thank you for taking the time to leave a review after your recent stay in Plaza Resort hotel.

Thank you for your appreciation regarding the hotel facilities, the breakfast, the spacious rooms, comfortable beds and especially our friendly staff.

Our guests' appreciations are the best reward for our efforts and motivate us in continuing striving to offer 100% guest satisfaction guarantee. All your comments are truly valuable to us and we would also like to inform you that due to next programmed renovation all necessary changes will be done. Thank you once again for mentioning everything that concerned you during your stay here and for choosing our resort for your accommodation in Greece.

We are looking forward to welcome you back again very soon.

Kind regards,
Maria
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2017 via mobile

Had the most wonderful stay at the hotel. The staff couldn't have been nicer or more accomadating especially the receptionist Maria. The breakfast had a good selection . The rooms were very comfortable and the pool/ beach area was fantastic .
Highly recommended !!!
We used welcome airport taxi service to get to the hotel - reasonable and informative taxi drivers who spoke a great English

Stayed: July 2017, travelled with family
Thank Fiona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANAGEMENT-PR, Υπεύθυνος Δημοσίων Σχέσεων at Plaza Resort Hotel, responded to this reviewResponded 11 August 2017

Dear Ms. Fiona S,

Thank you so much for the wonderful review and the high score. It was great having you here during your stay in Athens. We are very happy to hear you had such a pleasant stay with us and overall you enjoyed the hotel, the staff, our delicious breakfast at the Ivory restaurant, the beach and the pool. Thank you also for highlighting our team members, we will share all your great comments with them. I hope we will have the opportunity to welcome you again back soon.

Kind regards,
Maria
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2017 via mobile

beautiful and clean hotel to be .
clean beach with clean sand and crystal clear water with nice set up
the beach bar is nice and they serve you in the beach
the 2 main and the beach restaurant serve excellent food
friendly staff
room are very clean and has all the amenities
it's is highly recommended hotel resort for and type of visit and duration
i will consider it again to visit and this time stay longer

Stayed: July 2017, travelled as a couple
Thank Krikoravedissian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANAGEMENT-PR, Guest Relations Manager at Plaza Resort Hotel, responded to this reviewResponded 6 August 2017

Dear Mr. Krikoravedissian,

Thank you so much for the lovely review and the high score. It is really great to receive such a great feedback for our property and staff. We constantly work on improving our service quality since our main goal is to provide memorable moments to all our guests during their stay at Plaza Resort. We are happy to read you enjoyed all our amenities and facilities and thank you for recommending our property to other travelers. We will be more than happy to welcome you back again very soon.

Kind Regards,
Maria
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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