We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Adequate”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Bahia del Sol Hotel
Ranked #26 of 33 Hotels in Santa Ponsa
Reviewed 1 October 2017 via mobile

I stayed here with my dad in September 2017 for a week of golf and sunshine.
There are some mixed reviews and I think that this might be due to few things.

1. The rooms we had were really quite small and a bit spartan for a four star hotel. Our rooms were located at the back of the hotel and involved taking two lifts and a walk along a long corridor to get there. We had paid for single occupancy of two double rooms but am pretty sure that some double rooms are better than ours were.
2. The food, while good quality, is a bit samey and more for continental Europeans tastes.
3. We had a few a few gin and tonics and noted that they tasted of nothing! I asked to see the bottle and it turned out it was a gin made in Mallorca that was only 25% alcohol! We were on all inclusive but we were able to ask for Gordon's Gin as this was included at no extra cost but felt they should ditch the weak stuff! I had a similar experience with the vodka too!
4. I arrived late at night and parked my hire car at the back of the hotel we there is a car park there. We were fortunate to meet a couple parking up who let us in the back gate and showed us to reception. This is a very long and painful walk when you have heavy bags so I would recommend you drop your things at reception rather than attempt this journey.

However there are positive aspects to the hotel. There are spectacular terraces on the 6th floor where you can sunbathe or enjoy the view with a drink. There are three different pools (one indoor). It is well located for the main part of the resort and the beach.

I noted some negative reviews on here for staff working here. I thought that all the staff were hard working, polite and professional. In particular some people commented in a negative way about Monica on reception. Given she works all day during the day I suppose she has to deal with some difficult conversations. However I found her to be very professional and helpful even after I locked myself out out my room for a second time!

The resort was pretty busy so we had limited hotel options for an all inclusive hotel in Santa Ponsa so given more options I may have chosen another hotel but I wouldn't have a problem staying here again.

Stayed: September 2017, travelled with family
4  Thank stevec1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Guest Services at Bahia del Sol Hotel, responded to this reviewResponded 7 October 2017

Dear stevec1980,

Thank you for such sincere words. . Our staff is well trainned and such comments are the reflection of a well done job.
The hotel will take all your comments in consideration in order to make our guests feel at home.
It would be a pleasure for us to welcome you back for a more than "adequate" experience next time.

Kind regards,
Mayte Garcia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (531)
Traveller rating
Traveller type
Time of year
Language

6 - 10 of 531 reviews

Reviewed 30 September 2017 via mobile

Not worth the money, does not look like the photos. Everything old fashioned and needs a refurb. We had no air conditioning. Reported several times to reception then got a noisy fan in the room that was no use. Told reception again and they said it can't be fixed. All German guests staying here and food and entertainment was catered for them.

Stayed: September 2017, travelled as a couple
Thank angel6789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Guest Service at Bahia del Sol Hotel, responded to this reviewResponded 7 October 2017

Dear angel6789,

We are so sorry that you could not enjoy your stay with us as you expected, due to technical issues occured in that specific period of time.
However, we take well note of your comments , as they are always the most valuable tool for us to keep growing .

Kind Regards,
Mayte Garcia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017

Just returned from a lovely Sept in the Bahia, thank you to Monica and Ella for helping in securing a lovely room, my usual ha, Theresa in the restaurant all ways pleased to welcome us to a table, the food this year has added extra selection and variety , endless selection of deserts ha even the odd night blue cheese and Rioja.Every day very friendly maid came in and tidied the room like the fairies. Some evenings sat at the bar but there is a selection of entertainment in the resort, thankfully Bahia in the quiet area. The hotel owned by Germans so full of Germans surprise surprise ha loved
it. x Ella thanks
Andrew

Room Tip: all rooms the same
See more room tips
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank ca-green1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Guest Services at Bahia del Sol Hotel, responded to this reviewResponded 30 September 2017

Dear ca-green1953,

I would like to thank you for taking the time in sharing your last experience.
We appreciate to know that on your last stay with us, our staff did meet your expectations.
We will share your kind comments with the staff who work very hard in order to offer an excellent service to our guests.

We are waiting for your next stay !

Kind Regards,
Mayte garcia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2017

Very disappointing. Not worth the money or the 4 star rating. Would never go back. Arrived and there were full ash trays on the table in the entrance. Decor was bare, tired, looked cheap, chipped and cheerless. The room had a fridge but otherwise no amenities, not even a chair. The balcony which was advertised as being sea view was north facing so always in the shade and we had to look through concrete high rise to see the sea. The bath had a mucky overflow pipe dripping into it from overhead so even when you were in the shower, it dripped continuously on you. We wanted to read in the evenings but there was no where other than 2 plastic chairs next to the lift to sit on, as the bar area was dark and had music playing at full volume. Even these were taken when we went back the following evening, not by actual people, but by Germans, who had left their books and magazines on the chairs so that we couldnt sit down. The bed was rock solid. The staff couldnt be bothered and were not welcoming or friendly, except for the lady on reception who was concerned and helpful when we told her we would be leaving early. The town was concrete and packed and was relatively expensive to eat out, unless you wanted to do kebab or fast food burger. Positives were that the hotel was close to the sea. Would never go back again.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank BethdS2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Guest Service at Bahia del Sol Hotel, responded to this reviewResponded 30 September 2017

Dear Guest,
Thank you very much for the time you took to write your impressions about our hotel on TripAdvisor after your visit. We apologies for not having achieve your expectations as we try to give the best stay possible to our guests. We will appreciate if you may reconsider to give us another opportunity to welcome you again, in order to provide you with our best service and recover your trust in our hotel.

Kind Regards,
Mayte garcia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2017

First class holiday, superb Hotel, food great, great access to the beach , spotless clean, lovely food ,very friendly helpful staff everything was great... would highly recommend a visit, will not be disappointed... we had a really good time and we will revisit the same hotel next year. breakfast was excellent with good choices of food both hot and cold. Restaurant clean and staff very good. Overall would recommend this hotel.
Thank you

  • Stayed: August 2017, travelled solo
    • Value
    • Rooms
    • Service
2  Thank drag0n552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
comercialbahiadelsol, Guest Service at Bahia del Sol Hotel, responded to this reviewResponded 30 September 2017

Dear drag0n552,
We are very thankful for your review about our Hotel. Also thank you for taking the time to share with other travelers your experience with us. We are delighted to know you had a nice stay at Bahia del Sol and we are looking forward to welcome you again.

Kind Regards,
Mayte garcia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Santa Ponsa hotels
1.1 km away
SENTIDO Punta del Mar
SENTIDO Punta del Mar
#3 of 33 in Santa Ponsa
1,897 reviews
0.6 km away
H10 Casa del Mar
H10 Casa del Mar
#33 of 33 in Santa Ponsa
178 reviews
0.7 km away
Globales Apartamentos Verdemar
Show Prices
Show Prices
Show Prices
1 km away
Holiday Park Apartments
Holiday Park Apartments
#1 of 33 in Santa Ponsa
1,615 reviews
0.8 km away
Zafiro Rey don Jaime
Zafiro Rey don Jaime
#4 of 33 in Santa Ponsa
2,392 reviews
0.4 km away
Delfin Apartamentos Casa Vida
Delfin Apartamentos Casa Vida
#31 of 33 in Santa Ponsa
61 reviews
Show Prices
Show Prices
Show Prices

Been to Bahia del Sol Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bahia del Sol Hotel

Address: Avda. Jaime I, 74, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Luxury Hotel in Santa Ponsa
Price Range: RM 284 - RM 848 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bahia del Sol Hotel 4*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and Agoda so you can book your Bahia del Sol Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sol Hotel Santa Ponsa
Sol Hotel Bahia Del
Bahia Del Sol Santa Ponsa
Bahia Del Sol Hotel Santa Ponsa, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing