We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Europe Villa Cortes(Playa de las Americas)
US$298
Booking.com
View Deal
Certificate of Excellence
  • Breakfast included
  • Pool
Hotel Sir Anthony(Playa de las Americas)
US$342
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
HD Parque Cristobal Tenerife(Playa de las Americas)
US$276
US$256
Booking.com
View Deal
  • Free Wifi
  • Pool
Hotel Las Madrigueras Golf Resort & Spa(Playa de las Americas)
US$211
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Gran Oasis Resort(Playa de las Americas)
US$149
Booking.com
View Deal
Certificate of Excellence
  • Breakfast included
  • Pool
Iberostar Las Dalias(Playa de las Americas)
US$230
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Vanilla Garden Hotel(Playa de las Americas)
US$128
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Green Garden Resort & Suites(Playa de las Americas)
US$175
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Apartamentos Vistasur(Playa de las Americas)
US$105
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (985)
Filter reviews
985 results
Traveller rating
631
238
72
22
22
Traveller type
Time of year
LanguageAll languages
More languages
631
238
72
22
22
Show reviews that mention
All reviewsexclusive loungerooftop barinfinity poolromance roomsmart roomnudist areanoelia surguest experienceexclusive servicehalf boardbali bedsbreakfast and dinneron arrivalturkish bathstandard roomamazing hotelevery night
Filter
Updating list...
127 - 132 of 985 reviews
Reviewed 31 March 2018

Just spent 5 nights here. Rooftop pool nice feature. Plenty of staff keeping things running.
Plenty of choice at meal times. Location just a few streets back from the main drag.
Nice hotel would return.

Stayed: March 2018
2  Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadDreamplace, Director de Relaciones con Clientes at Tigotan Lovers & Friends Playa de las Americas, responded to this reviewResponded 12 April 2018

Dear Scott B,

Thank you very much for your review on TripAdvisor about your recent stay in our hotel Tigotan. It is a pleasure to know that you had a nice stay and could make the most of our facilitites, such as the wonderful infinity pool located at the rooftop or the varied culinary offer presented in our restaurant buffet.

We will be waiting for your next visit to Tigotan!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

We came back 2 days ago from the best hotel we have ever stayed oin. Everybody is so friendly, there wasn’t one member of staff who didn’t say good morning to us. We had half board with exclusive and this just made our holiday that bit more special. The exclusive lounge with snacks could have been varied but the drinks on offer were so good and you could have as much as u wanted until 6.30 which was perfect for us, would have been nice to take the drinks to the pool area though. The food fantastic, so much choice and we never went hungry. The clean lovely smart room and the infinity pool was so nice and relaxing. The 2 visits to the Santa Rosa restaurant were amazing. The steak filled the plate and the staff were very attentive. The entertainment was typical Spanish (and Italian) singers singing English artists but this is a must see . We sat by the pool and saw 3 beds with towels on for over 2 hours unoccupied so the pool guy put a notice on saying that in half an hour he will be back to take them off as it really wasn’t fair that people were doing that. One bed he came back to was still not being used so he folded their stuff up and put it to one side. This was fair. There is a lot of queueing before 9am to get the best beds which we just laughed at as there was always enough beds, we could hear what sounded like building work for 5 mins every morning and it was people moving their sub beds about before going to breakfast. Had to share the picture here. The foam party in the pool was great too. Would have been nice if we could use a lilo in there but not allowed. It was nice to have a sunny side room and as it was our anniversary they write this on our mirror and gave us a bottle of bubbly which was a lovely touch. It really was all the little touches that exclusive gives you that appealed to us. All in all this was a fantastic place and we would definitely go back again.

Stayed: March 2018, travelled as a couple
2  Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadDreamplace, Director de Relaciones con Clientes at Tigotan Lovers & Friends Playa de las Americas, responded to this reviewResponded 12 April 2018

Dear Rachel M,

Thank you very much for the time you took to share you fanstastic opinion about your outstanding stay in our Tigotan hotel. It is a pleasure to read such a positive review on TripAdvisor that let us know that we could exceed your expectations.

First of all, as you mentioned, the exclusive half-board that you chose is an excellent option for those who want to make their holidays a little bit more special - it includes unlimited access to the exclusive lounge, where you can have different drinks and snacks during the day until 18:30, a free dinner in the Santa Rosa grill restaurant, where you can try the very best of Argentinian meat, as well as priority for booking sunbeds on the wonderful rooftop infinity pool, from where you can admire stunning views over La Gomera island and the Atlantic Ocean.

Furthermore, we are glad to read that you appreciated the tasks developed by our maintenance staff near the swimming pool - not only do they try to keep the pool area clean and tidy, but also control the reservation of sunbeds so that there are not places occupied by just towels. As you said, if the sunbed is not used during a certain time, our staff leave a note warning about the situation and, after that, they release the sunbed for another customers present in the area. This is the best way to guarantee a free spot under the wonderful sunlight close to our main pool.

It is a honour that you also underlined the quality and variety of the gastronomic offer and, of course, the fantastic service and friendliness of our staff, who are always more than happy to help any of our customers and provide an excellent stay.

All in all, we hope this was just the first of many visits for you to Tigotan. We will be looking forward to welcoming you back in your next trip to Tenerife!

Best regards


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

I am only used to apartment holidays but took a 5 day breakfast at this hotel. It was excellent , zero complaints just the odd very minor niggle (but I am a perfectionist!). I booked it with half board not expecting to use the restaurant much. ok our tariff only had access to teh one restaurant and it was buffet style but there was sooo much food choice and it was all excellent both the evening meals and the breakfast. You can choose wines and they keep the remains for you in the fridge for another day or you can take around the hotel / to your room. You can sit in the restaurant or outside on comfy chairs.The staff are very helpful and friendly. The room was clean and tidy with maids in every day changing towels and remaking the room. There was entertainment in the day and in the evening with variety. If you want the beach its a 10 minute walk , there is nighlife at Hard Rock Cafe and other bars around it just 5 minutes walk away. It was a March holiday so I dont know how busy it would get in the summer but there were loads of sunbeds , never had a need to do that stupid early a.m dash to get a bed !! What more can you say....

Room Tip: Pool view best
  • Stayed: March 2018, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank cjs583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadDreamplace, Director de Relaciones con Clientes at Tigotan Lovers & Friends Playa de las Americas, responded to this reviewResponded 24 April 2018

Dear cjs583,

First of all, thank you very much for having chosen Tigotan to spend your holidays in Tenerife and for having shared your great experience with us on TripAdvisor.

We are excited that we have surpassed your expectations and would like to express our thankfulness for your wonderful comment about our hotel and the services provided. As you have mentioned, the hotel is pretty well located and the surroundings offer a variety of options to our guests, who can enjoy the nightlife if they want to, go shopping, try the different restaurants and cafes in the area or simply have walk along the coast.

Regarding the gastronomic offer, it is a honour to read that you cannot fault it - our kitchen team strives to achieve comments and sensations like yours, so they will be overwhelmed to read your fantastic review!

It would be a pleasure to welcome you back at Tigotan very soon in order to provide you with another excellent stay!

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

First time we have stayed. Shall return. Food excellent .As others have mentioned we had to pay €60 to move to a sunny room. On booking they said no rooms available. We overheard others weren't charged at all,whilst others were charged €120. Be aware of the towel rule by the pool as if the pool boy likes you you will be ok to leave your towel there all day or as we were told 30 minutes. ....Also be aware people who have special red towels (half board exclusive) are terribly special and find it great fun to drink to excess as we found a middle aged lady drunk lying outside her room in the corridor.

Stayed: March 2018, travelled as a couple
3  Thank louisejayne123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadDreamplace, Director de Relaciones con Clientes at Tigotan Lovers & Friends Playa de las Americas, responded to this reviewResponded 24 April 2018

Dear louisejayne123,

Thank you very much for having spent your holidays at Tigotan and for having taken the time to write a comment on TripAdvisor about your recent great stay with us.

We are glad to hear that you enjoyed our hotel despite the small inconveniences you mentioned, therefore we apologize for them and promise we will work on that to improve our service.

It would be a pleasure to welcome you back in Tigotan very soon so that we can provide you with a fantastic and memorable stay!

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

Tigotan Hotel was amazing, clean very helpful staff and excellent location. Food was first class and should be a 5 star hotel. Very spacious although it hold 900 people.
The staff could not do enough for you. Bedrooms very comfy and spotlessly clean. No children are catered for in this hotel.

Room Tip: 2nd floor room numbers 203 to 209
  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Helen2522015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CalidadDreamplace, Director de Relaciones con Clientes at Tigotan Lovers & Friends Playa de las Americas, responded to this reviewResponded 12 April 2018

Dear Helen2522015,

It is a honour for us to receive such a wonderful comment about your recent stay in Tigotan. We want to thank you, not only for your kind words, but also for letting all TripAdvisor users know that you found our hotel first class!

We feel overjoyed to read that you considered the food amazing, as well as the excellent service provided by our staff. They do anything possible to provide a wonderful stay to all our customers, so thank you for your assessment!

All in all, we cannot wait to welcome you back to our Tigotan!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews