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Reviews (6,362)
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3,597
1,847
611
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108
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3,018 - 3,023 of 6,363 reviews
Reviewed 24 January 2013

We had a really enjoyable stay. The room was very good with a balcony and sea view. The beds were single and a bit small(narrow). We had half-board and there was an excellent choice of food for both breakfast and dinner. The decor is modern and bright. The staff were generally very helpful and friendly.

Room Tip: Sea view, sunny side was excellent.
  • Stayed: January 2013, travelled as a couple
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5  Thank Noel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos M, Director de Recepción at H10 Conquistador, responded to this reviewResponded 28 January 2013

Dear Mr.

We are very pleased to read the review, from we are deducting you enjoy very much and just the size of the beds were not satisfied you at 100% .

We have sent this information to our head office but as you could check when you stayed, the room size doesn´t permit to many changes about the bed sizes.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2013

I have been to Tenerife a few times and its always a pleasure, last time we stayed in the other H10 Las Palmeras which we loved. The Conquistador is a lovely hotel the decor is modern and fresh with a classy feel to it. My husband and I stayed late December leaving our children with grandparents so it was a romantic trip for us and this hotel fitted our needs perfectly. Nice rooms, comfy beds, fantastic breakfasts and lovely cocktails in the piano bar. The best restaurant in Tenerife is Biancos which is left out of the hotel and opposite the hotel with the pyramids above the huge fountains , lovely food great service, never disappoints. Las Americas also has an amazing water park called Siam Park, the wave pool is brilliant. Nice new beach bar right at the end of the promenade which is a right turn if you are coming out of the hotel through the beach side door, lovely sofas to watch sunset on with a cocktail. All in all one of my favourite places to holiday and the sun shines all year round.

  • Stayed: December 2012
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4  Thank fussy222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos M, Director de Recepción at H10 Conquistador, responded to this reviewResponded 28 January 2013

Dear Mrs.

We are pleased to know you enjoyed so much and we will be very honoured to welcome you.

Best regards,

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Reviewed 21 January 2013

Las Americas is cramped with tourists, not very charming and does not have a lot of great places to eat. On the other hand, it is one of the warmest places on Tenerife in January, so we chose to go there for our January stay. On arrival we found our hotel room on the sunny side with a beautiful sea view and also with a view of the pool area. We therefore sat on our balcony a lot! The room was quite clean but it could have been cleaner. For example, the TV was dusty. Later in our stay, we started seeing small ants in our room. They were particularly fond of the sweets we kept there... Not so nice for us, though... On the TV, we found one English-speaking channel (Sky news) among the 30 or 40 channels. The bathroom was nice and clean. We had only breakfast included in our rate. The breakfast area was noisy, so we chose to sit outside for our breakfast every day, which was quite nice. The selection of foods was very large, but not all of the food was good. Luckily, there is a chef who makes good sandwiches, omelettes, and fried eggs. All in all, we found the hotel to have one of the best locations in Las Americas. However, our experience with the ants was not pleasant. Luckily, it happened at the end of our stay.

Room Tip: Ask for a room with a view of the pool area (I suspect these rooms are quieter than those on the "outside") and on the sunny side.
  • Stayed: January 2013, travelled as a couple
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3  Thank 7,383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos M, Director de Recepción at H10 Conquistador, responded to this reviewResponded 23 January 2013

Dear Mr/Mrs.:

We thanks a lot for your review. We are very disappointed about your valuation, because we understand you value us poorly due to the ants that probably were attracted by the sweets you left on your rooms as you wrote on the review.
We recommend to everyone to not leave any food or sweets that could attract these types of insects.

We hope you decide to come back soon.

Best regards,

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Reviewed 15 January 2013

I stayed in this hotel over the New Year period on a short break. Can honestly say that the service was outstanding. Hving read a review saying "4* hotel 2* service" I would defy anyone to say that staff in any department are rude and unhelpful - total opposite.

  • Stayed: December 2012, travelled solo
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9  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos M, Director de Recepción at H10 Conquistador, responded to this reviewResponded 23 January 2013

Dear Mr.

We thank you so much for your defense about our staff, we are very sure that our staff are very friendly and helpfully, but we have to understand that some people can not understand some behaviours according they are expecting or they want to get for free, obviously we don´t share it, but we have to respect their review, just people as you can properly refute these reviews as user of our services.

We are very proud to know that mostly of our guests are very happy with our attentions and efforts to offer the best we have at the time every guest requires it.

We hope to welcome you soon.

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Reviewed 15 January 2013

This hotel is in an excellent position, right on the beach and near bars and restuarants. we were there for xmas and new year and the enetrtainment staff did an amazing job every day to create a really happy and festive atmosphere . Our room was immaculate if a little small for a family room. Make sure you are either in the middle or the right side of the hotel if you like the sun in your balcony

Good range of food, although we did get a bit bored and ate out a few times.

Childrens facilities were very good and our 7 year old was kept occupied for the two weeks.

You cant pay for anything in the hotel. you get a bill at t en of your stay, i think this is in preparation for te hote going all inclusive.

All in all an excellent holiday and we would book again for next year

Room Tip: worth going privilege
  • Stayed: December 2012, travelled with family
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5  Thank lyndamLanarkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos M, Director de Recepción at H10 Conquistador, responded to this reviewResponded 23 January 2013

Dear Mr.

We are very pleased to know the H10 Conqusitador will be your hotel for next holidays, that´s mean that we covered your expectations and it is the best prize for our daily job.

Thanks a lot for your confidence and we are waiting for welcoming you.

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