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“Most accommodating hotel ever”

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La Quinta Inn & Suites Rockwall
Ranked #2 of 7 Hotels in Rockwall
Certificate of Excellence
Reviewed 28 October 2016

We drove into the parking lot of the hotel only to have our rear brakes seize. The staff were so helpful after finding out the dealer where the parts had been ordered advised us that the car being from Canada needed parts shipped from Detroit Mi. This meant staying another night. The hotel staff accommodated us and the next morning asked how things were going. They gave us an extended check out as we still were not sure if we could get on our way to our winter home in Mexico. The hotel where were to stay that night was not so accommodating as they refused to cancel our reservation stating we had booked through a third party. The third party did Email the other hotel requesting they cancel and not charge. But even after Emailing that hotel's GM the hotel still charged us. Not impressed. But the La Quinta in Rockwall Texas was terrific. Thanks to all the staff especially Roman who printed a coupon for us to get a discount on the repairs.

Room Tip: Are room was ground floor for our dog and was large and well appointed
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  • Stayed: October 2016, travelled with family
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    • Rooms
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Thank ifas3001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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51 - 55 of 224 reviews

Reviewed 22 October 2016

The staff take pride in the hotel and it showed, I will definitely stay there in the near future. Congrats on the Excellent work. The hotel . Close to everything just a short drive so not staying in Dallas hotel is off the road and very quiet, the room where updated and well maintained.

  • Stayed: October 2016, travelled as a couple
    • Location
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Thank Gerald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2016

This hotel is great stay for the price point. They were putting in all new mattresses when we stayed there. The breakfast has several options. We would definitely stay there again. It is centrally located, clean and well maintained.

  • Stayed: October 2016, travelled on business
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Thank GI_janeelizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2016

My wife and I had just driven 1305 miles from our former state of residence to our new home state and our furniture delivery was not due for several days. We had God on our side to get the LAST available room at this establishment, The prices were a bit higher than what we were used to in our former state, but it was so worth it. This LaQuinta had a pool, super clean rooms, a more friendlier staff and many amenities that were not available at other LaQuinta's and the staff was super great to accommodate our needs.

  • Stayed: July 2016, travelled as a couple
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Thank Darrell Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2016

The Rockwall LaQuinta is a little tricky to find as it is behind some busy businesses, but thanks to GPS, I found it rather quickly. It is behind Soulman BBQ, one of my favorites! As it is set back from the highway, it is quiet and peaceful.

  • Stayed: August 2016, travelled with family
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Review collected in partnership with La Quinta
Thank barbarafJ109CG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this reviewResponded 9 September 2016

Thank you for your great feedback! I'm glad you found our hotel quiet and peaceful! It's our goal to provide stays just like yours to our guests! We look forward to have you as our guests again!

Marisela P.-GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Rockwall

Address: 689 E Interstate 30, Rockwall, TX 75087-5502
Phone Number:
Region: United States > Texas > Rockwall
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Rockwall
Price Range: RM347 - RM502 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Rockwall 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
NEW! Samsung Flat-panel TVs with 30 channels of HD programming. Easy-access Plug-and-Play feature makes it simple to connect electronics.Conveniently located near Lake Ray Hubbard, the La Quinta Inn & Suites Rockwall offers easy access to and from I-30. We are only minutes away from the Harbor at Rockwall with its gorgeous lake views, shopping, great dining, and entertainment for all ages. A quick 25 minute drive will get you to downtown Dallas and all the attractions is has to offer.Accommodating to business and leisure travelers, all our guest rooms will treat you to many of the comforts of home with amenities such as a 32 inch LCD TV with premium HD cable channels, microwave, refrigerator, coffee maker, hairdryer, and iron. Enjoy free wireless high speed Internet access, a 24 hour business center to check your email or print off that important document, fitness center to stay in shape, refreshing indoor heated swimming pool and spa, and much more. Before you leave in the morning, take advantage of our Free Bright Side Breakfast including hot items varying from sausage, eggs, biscuits, waffles, and more. ... more   less 
Also Known As:
La Quinta Rockwall
Rockwall La Quinta

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