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Savings alert! 17% below average rates

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QualityInn
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Reviews (255)
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137
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All reviewsrestaurants and shoppingservice roadmilitary discountroom was cleanstay there againquiet hotelindoor poolgreat place to stayoff the highwaywalking distancedallas areaking suitebreakfast barpleasant stayenjoyed our stayhot tubair conditioner
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Reviewed 5 July 2017

First, I appreciate the offer of a military discount ... thank you! The hotel was more than adequate despite some ongoing upgrading of rooms and exterior painting. It is definitely close to everything one would want in the area, but is a little tricky to get to for the first time as it is tucked away off the I-30 frontage road behind a couple restaurants. The staff made our stay most comfortable. And we always enjoy the breakfast and being able to bring our small puppy.

  • Stayed: July 2017, travelled with family
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Review collected in partnership with La Quinta
Thank montep263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2017

Staff was great, very polite and helpful. Room was very nice, there seemed to be some cleaning solution (?) left on bathroom counter top- sticky- but wiped off easily enough. The free breakfast was hot, and tasty- not much to choose from, but what was there was easy to help yourself to, and filling. I would most definitely recommend this hotel and easily give it a very good rating.

  • Stayed: May 2017, travelled as a couple
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Review collected in partnership with La Quinta
Thank Georgia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2017

I arrived at the hotel, walked into my room to find the toilet clogged. I went to the front desk and he told me to wait a minute and disappeared and returned with a plunger in a garbage bag and handed it to me. First time that has happened to me

  • Stayed: May 2017, travelled with family
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1  Thank beach_bum097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Rockwall, responded to this reviewResponded 29 May 2017

Dear Valued Guest,

Thank you for your review of your recent experience at our hotel. We’re so sorry that you encountered less than stellar service during your stay. This is definitely not the kind of experience we want our guests to have. We will make sure your comments are shared with our Management Team, so we can use them for further training purposes. We do hope you choose us for your future travels.
Respectfully,
LQ Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2017

This LQ is consistently good. Service and the facility itself are above average and the location is great. We have stayed here numerous times and will again. Without hesitation can recommend this LQ. Restaurants and shopping are nearby.

  • Stayed: May 2017, travelled with family
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Review collected in partnership with La Quinta
Thank S636XFjamesn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2017

I frequently stay at the Rockwall La Quinta and have always found the accommodations to be clean and comfortable. The staff is friendly and willing to help. I especially appreciate the Texas State Rate offered to Texas Public School teachers.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with La Quinta
Thank tinarP2742DZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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