To begin with the Condo was super clean from top to bottom. The staff was extremely friendly and I had no problem with them when I had to postphone my stay for a day. Cynthia was able to help me out to the best of her ability to make the situation right for me. Water pressure was excellent, 4 people took a shower and there was still hot water. The view was amazing and everyone enjoyed their stay. The pool and jacuzzi was flawless, my family loved it. The air conditioning had the capability to be a humidifier which helped out substantially for the kids. I would totally recommend the stay here at this Condo. And you have a private beach access I mean what else can you ask for.
This was the best condo that we have stayed at so far. Every summer my family and I stay at SPI and this was our first experience at Bahia Mar. As soon as we walked in the condo, we were AMAZED!! It was very spacious, nicely decorated and had everything we needed for our stay. The kitchen was equipped with everything we needed and it even has a washer and dryer. We couldn't have asked for more.
The property itself is very well taken care of. Clean property, nice family atmosphere and a very friendly staff.
We are planning to return next summer 2018.
This is my second stay at this property with a different owner/property manager. Of my two stays this was probably the worst. Was told a week and a half before arrival date that property reserved online wouldn't be available and was offered another property sight unseen but reassured it would meet our standards or expectations. On arrival property was a beautiful 3 bedroom 3 bath (1K, 2Q, 2Q) but hot probably due to unit not being on. After allowing unit to run for several hours with all window and doors closed. By 9pm unit remained at 78 degrees in South padre in May. A maintenance technician was sent out to tell us the unit was not working. We were transferred to another unit in the middle of the night which was not at all what we paid for to travel with 3 adult couples. We were moved to a 1Q,2Q and bunkbed unit. An adult couple was subject to sleep in this unit on a bunkbed during the stay. We were offered to return to the original unit the following day. We declined due to concerns the unit may not work again and it was too hot to be moving back and forth. The property management was responsive during this time. We were told that we would remain in communication to figure out compensation for inconvenience. I called after the holiday and was told the owner decline recompensation or any terms to remedy the situation but the manager would attempt to to contact him and would call me back and let me know. I never heard anything again until I got an email to rate the property. I will never utilize this company to rent at this location again. I have spoken to friends and family to do the same. The other renters have spoken to their friends and family as well. We were greatly displeased and when we return we will be utilizing a different company for our travel needs.