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All reviews pool area breakfast was amazing omelet waffles free breakfast first floor breakfast tacos hot tub tortillas small balcony spring break beds were comfortable ceiling fan ocean view family vacation nice pool off season
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Reviewed 26 August 2018

We had a wonderful stay at LaCopa. Our room was plenty spacious for two people. The star of the accommodations was the bed...so comfortable! Each morning we ate a wonderful breakfast, which was free. Omelettes and waffles were my favorites. This hotel is conveniently accessible to the beach front....just a few steps out the back door pass the hotel's pool. Booking through TripAdvisors was convenient, affordable, and hassle-free.

Room Tip: Stay clear of rooms very close to elevators..... Can get noisy at times.
  • Stayed: August 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Patsy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHMSGuestRelations, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this reviewResponded 28 August 2018

Hello Patsy R,

Firstly, thank you for choosing to stay with at the La Copa Inn Beach Hotel! We are so thrilled to have read your feedback! Our team works very hard to ensure each guests receives an excellent experience. We are especially proud to know that you enjoyed our rooms, beds, and breakfast (we are always making sure it's hot and fresh). Your kind compliments have been passed along to the rest of our teams!

Once again, thank you for staying with us at the La Copa Inn Beach Hotel! Please come back and visit us soon!

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Reviewed 24 August 2018

Almost everything about our stay was amazing! The ONLY problems I had was lack of luggage carts (we even saw guest fighting over them) and the linens were scratchy. We thought maybe some sand got in the bed but we shook the fitted and flat sheet and they were still really rough, kept us up all night long. Staff was super friendly, The Cabana Grill and breakfast was fantastic!!

  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank bexmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this reviewResponded 25 August 2018

bexmom,

Thank you for rating your recent experience at our hotel, We appreciate your high rating of our hotel, though I do apologize for the inconveniences that you experienced with the bed due to remaining sand and for the lack of luggage carts . I'm very glad that this did not detract too much from your overall experience. We can't wait to show you how we continue to improve based on feedback like yours.

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Reviewed 24 August 2018

We arrived late (our fault) but check-in was painful. There was only one girl on, and while she was dealing with me, she took 3 separate phone calls. The check in was very long. There was no help with the luggage and we had the park the car across the street. The room was large but the window was foggy and needs to be replaced (in fact over 40% of the hotels windows need to be replaced), The hone didn't work, there was no hair dryer, the towels were old and not very white, and the bed sheets were all repaired. It was a lot of money for the condition of the hotel. The ice machine was empty. I would not book this hotel again.

Room Tip: most rooms offer a crappy view of the ocean, you must be outside and lean over the balcony
  • Stayed: August 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank 274myrnas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this reviewResponded 25 August 2018

274myrnas,

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your
expectations of quality service and accommodations.It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the impression we left you with. I hope you'll change your mind about seeking other accommodations in the area and that you will return to enjoy our service and amenities.

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Reviewed 23 August 2018 via mobile

Go all out and you'll be amazed. If you're going as a couple, book the hot tub suite with ocean view! We booked that room to stay an extra night. They were very accommodating and let us view the room beforehand. In the end, we couldn't stay another night but that room looked amazing! And only for abt 30$ more. The actual room we stayed at was the two queen room, no view, no private hot tub. We had to be moved to another room because our ac want blowing any cool air, the restroom door wouldn't close, and the tv only played one channel. Again, they are extremely accommodating so they moved us to the next available room on the first floor. He did warn us about the noise, and I wish we had a room on a different level bc it gets very noisy in the mornings due to everyone checking out early. Do not book on the first floor if you are not a morning person!!

Stayed: August 2018, travelled as a couple
Thank Evonna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHMSGuestRelations, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this reviewResponded 23 August 2018

Hi Evonna G,

Firstly, thank you for staying with at the La Copa Inn - Beach Hotel! We appreciate you taking the time to share your feedback regarding your stay with us. We are proud to know what our team was able to go above and beyond to make sure you were taken care of. We do apologize for the lack of excellent quality from the original room that you checked-in to.

Once again, thank you for staying with us at the La Copa Inn - Beach Hotel. Please come back and visit us again soon!

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Reviewed 21 August 2018 via mobile

I booked this hotel based off the great reviews I read on several sites. We arrived to our room and found it to be mediocre, for 2 nights it would do or at least that's what we thought. Then we tried to use a lamp next to the bed but it wasn't plugged in, neither was the alarm clock because there isn't an outlet anywhere their location. Maintenance brought an extension cord so that it could be used.
The coffee pot also wasn't plugged in because again there's not an outlet anywhere near it. When we got into the room we noticed a few knats, then several more flying around then came the baby roaches and not just one or two but definitely a few especially at night. The parking is another issue, it's horrendous.
Based on previous reviews I think this hotel was once a great place to stay but it appears to have gone down hill. Next trip we will stay elsewhere.
The maintenance man was helpful and did what he could to accommodate us and that is appreciated but unfortunately it's not enough to make us want to come back. Management, please get an exterminator to treat the building and an electrician to install some outlets.

Stayed: August 2018, travelled with family
1  Thank Erika H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this reviewResponded 22 August 2018

Erika H,

Thank you so much for bringing this matter to our attention. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.

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