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Reviews (1,612)
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Reviewed 7 October 2017

I would first like to say how wonderful and beautiful the property was. The excellent customer service really blew me away. The restaurant and bars on the property where unbelievable. Thank you so much for the great trip.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank L9930DJgaryh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodlandsresort, Manager at The Woodlands Resort, responded to this reviewResponded 9 October 2017

L9930DJgaryh, Thank you for your kind review. It is our pleasure to provide you with an experience to remember. We are so glad to hear that you enjoyed the property during your stay. We look forward to another opportunity to serve you again in the future.

Best regards,
Leeann Taylor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Went September 25-27 for a business trip. First off it’s a very beautiful resort, my room was nice clean and on 5th floor, good bathroom, quiet sleep had no complaints whatsoever. Food was also excellent, we had pre arranged breakfast lunch dinner menus so I didn’t order anything in particular but all food was great. And the people working there are very friendly, polite and professional.

Stayed: September 2017, travelled on business
Thank J L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodlandsresort, Manager at The Woodlands Resort, responded to this reviewResponded 4 October 2017

J L, Thank you for your kind review. We appreciate your feedback from your stay during your business trip. It is our pleasure to offer you an enjoyable experience. We look forward to another opportunity to serve you again soon.

Best regards,
Leeann Taylor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

A nice resort that feels tucked away although its in a neighborhood area. Great golf courses and amenities. Conference rooms were very nice and all inclusive conference pricing is very nice. There were nice walking areas. Some parts were older so stay in building 3 or 4.

  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank 124arleneh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodlandsresort, Manager at The Woodlands Resort, responded to this reviewResponded 2 October 2017

124arleneh, Thank you for your review. We are pleased that you enjoyed the golf courses and all of our amenities. We appreciate your feedback and look forward to an opportunity to serve you again soon.

Best regards,
Leeann Taylor

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Reviewed 30 September 2017

Upon arrival our television did not work. A man came and fixed it and took away dirty pillows that were on the floor. We did not have bath towels, face cloths, or bath rug. The water from previous guests was still in the ice bucket. The water in the ice bucket was not removed the second night either. We really enjoyed the spa (great service), Robards and the lazy river. Our room had a beautiful view. There just was no attention paid to detail in cleaning. We have stayed here before and had a wonderful experience.

Room Tip: overlook the water, not the packing lot.
  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank vvotaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodlandsresort, Manager at The Woodlands Resort, responded to this reviewResponded 2 October 2017

vvotaw, Thank you for your review. We apologize that your stay did not exceed your expectations. We appreciate your feedback, and have passed it along to our team. We hope to see you again soon in order to reinstate your trust in The Woodlands Resort.

Best regards,
Leeann Taylor

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Reviewed 28 September 2017

This is the place to go when you need to get away from the big city of Houston! My girlfriends and I had a wonderful time...going to the serene spa and the breakfast is EVERYTHING!!! The food is great, but the drinks are just ok to be so pricey. Otherwise, I have been here more times than I can count because it's that kind of place. Shout out to Bertilla working the weekend breakfast buffet. She is an amazing asset to the Woodlands Resort!

Stayed: September 2017
Thank LaTonya V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodlandsresort, Manager at The Woodlands Resort, responded to this reviewResponded 2 October 2017

LaTonya, Thank you for your kind review. We are pleased that you and your girlfriends had a wonderful time at the spa during your stay. We appreciate your feedback and look forward to seeing you again soon for more delicious meals and relaxation.

Best regards,
Leeann Taylor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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