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Reviewed 8 July 2021

Saw the nice reviews, so I thought lets stay there. Called curt young lady at front desk on way in to ask for rollaway. Took about two minutes to explain what a rollaway was. Told me it would be in our room for $10. Met at the front desk twenty minute later by the "unfriendly statue." No greeting. Only grunts. Not an ounce of friendliness or even acknowledgement that we were there. Finally gave statue my name and asked for room Asked statue if rollaway had been set up. Response: "I have no idea." That was it. And guess what? Not only was rollaway not set up, there was no way to fit a rollaway into these cramped, charmless rooms, overlooking a dull parking lot. How on earth could they charge these prices for this dump? Don't ask the statues "manning" the front desk.

Date of stay: July 2021
Thank Grantshadow
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bailey Johnson, General Manager at Comfort Inn Green River, responded to this reviewResponded 16 July 2021

Thank you for your review. We do appreciate the feedback and will be addressing the issues with the appropriate staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2021 via mobile

Did not like this hotel much because of the nasty carpet and stained bed skirt. It was a room in which my feet never touched the floor. Totally overpriced. Breakfast was pretty basic. Coffee was in a hallway between the front desk and the breakfast room. Weird.

Date of stay: June 2021
Trip type: Travelled with family
Thank musgroves
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bailey Johnson, General Manager at Comfort Inn Green River, responded to this reviewResponded 16 July 2021

Thank you for taking time to review our property. We appreciate the feedback and will be sharing your comments with the appropriate departments.

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Reviewed 16 October 2020

Staff was rude, hated their jobs. Shower was moldy. Breakfast room had very limited supplies, all cold and carbs, no protein. Poor, even by Covid standards! Over priced for location in the middle of nowhere, and an extra hour drive from Arches NP. Wound NOT stay again!

Date of stay: October 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank 780sharonk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bailey Johnson, General Manager at Comfort Inn Green River, responded to this reviewResponded 20 October 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Bailey Johnson
General Manager
Green River Comfort Inn
435-564-3300

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2020

Stopping in Green River, Utah, for the night, we had to find a hotel that takes pets. Fortunately, we were able to stay at the Comfort Inn. Spotless room, friendly staff.
Easy access from parking lot to our room.

Date of stay: March 2020
2  Thank Piper58
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bailey Johnson, General Manager at Comfort Inn Green River, responded to this reviewResponded 18 September 2020

Thank you for taking time to leave us such a friendly review. We truly love to hear thoughts from our guests. We hope to see you again soon. Thank you.

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Reviewed 10 September 2020

Just stopped for a one night stay..king room was amazing and the bed was super comfortable. Staff was outstanding, professional and courteous. Breakfast left a lot to be desired but with COVID it is understandable.

Date of stay: September 2020
    • Location
    • Cleanliness
    • Service
Thank lindakerr8
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bailey Johnson, General Manager at Comfort Inn Green River, responded to this reviewResponded 11 September 2020

Thank you for taking the time to complete a review regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Bailey Johnson
General Manager
Green River Comfort Inn
435-564-3300

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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