The hotel itself was decent for the price. Good night sleep and clean room. What I appreciated the most was the staff. Everyone at the front desk was helpful with our various questions and needs. Breakfast was amazing too!! There was quite a lot of quests and despite that Toni, the buffet worker, kept it unbelievably clean and stocked with fresh food. So many choice that we left for our adventure with happy, full bellies!
We had planned a trip to Charlottesville and were arriving just a few days after the recent "troubles". When we arrived the protests were over and we found a loving, pleasant and very progressive city.
Hotel was comfortable, bed was excellent, wi-fi solid and TV worked well. Bathroom was clean with very plush towels. The free breakfast had a wide variety of offerings and was kept well stocked. The front desk personnel were efficient and helpful.
Getting to the hotel was a bit of a thrill. The turn off of the highway (20?) was not well marked and you need to be alert. Look for the "Comfort Inn" signs up on the hill.
Thank you for taking the time to post such a great review regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
We hope to see you again soon!
Sincerely,
Michael Hammond
General Manager
Comfort Inn Monticello
This is an older hotel and it looks like they have completed some upgrading, so the rooms look better on the inside than you would expect from the outside. Pretty standard room (but with upgraded flooring, wall coverings and decorations), we had two good size queen beds that were comfortable, plenty of comfortable pillows, comforter was way too warm and there was a blanket on the bed but it was more like a curtain than a blanket. Standard wall AC unit. Standard bathroom with a shower tub combo. Furniture was dated, nice big TV ruined with analog channel selection. Small frig and microwave and coffeepot in the room. Everything was clean including the outside hallway, except for the stairwell leading to the second floor looked like it hadn't been remodeled or touched in many years. Help was nice, free breakfast. Location is quiet and is just slightly off the beaten path but the pricing compared to other hotels in Charlotte made it all worth it.
Thank you for taking the time to post a review regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
I'm pleased to say that our new ownership has plans to update our property, to include some of the issues you have addressed.
We hope to see you again soon!
Sincerely,
Michael Hammond
General Manager
Comfort Inn Monticello
This is your basic 2.5 star hotel. There's some wear and tear that's easily visible and one of the doors wasn't working with the key card. The front desk staff were friendly and personable and the location, close to Monticello, is good. However, when I entered my room, it appeared that someone had been lying on one of the beds and the bathroom trash had tissues in it. It's still decent accommodations for a quick trip to Monticello. I didn't find the bed comfortable.
Thank you for taking the time to post a review regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
I'm pleased to say that our new ownership has plans to update our property, to include some of the issues you have addressed.
We hope to see you again soon!
Sincerely,
Michael Hammond
General Manager
Comfort Inn Monticello
Don't be fooled by the somewhat down-at-the-heels exterior (particularly if you have to use the door to the right of the main entrance to get to you room - the walkway and steps leading to that doorway are cracked, and the stairway you enter is entirely unprepossessing and smells like industrial cleaner). Once you get into the hallway where the rooms are, everything is lovely. The room was spotless, quite large, and very comfortable. The staff is very helpful, and even does just that one thing that's above and beyond to make the stay extra-nice. We would definitely stay here again.
Thank you for taking the time to post such a great review regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
I'm pleased to say that our new ownership has plans to update our property, to include some of the issues you have addressed.
We hope to see you again soon!
Sincerely,
Michael Hammond
General Manager
Comfort Inn Monticello
The hotel is clean and reasonably priced. The room was a good size (there was three of us.) The clerk gave us two great recommendations on places to eat. It is conveniently located to restaurants, gas, and attractions. The only down size - no elevator. I would definitely stay here again!
Thank you for taking the time to post such a great review regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
I'm pleased to say that our new ownership has plans to update our property, to include some of the issues you have addressed.
We hope to see you again soon!
Sincerely,
Michael Hammond
General Manager
Comfort Inn Monticello
