First of all the room was filthy and stunk. I asked to me moved and the next room 226 had hand prints all over the walls. The room was old looking and had small bugs in it as well. The lock was broken as well. Hardly any towels so had to go to the front desk. The girl had to literally climb into the laundry rooms window because she had no help and no key to open the laundry room. The next morning the keys did not work to get back into my room so the front desk had to bring the master key which took about 1 min to get the door open. Keep in mind it is about 35 degrees out. The ice maker was also broken and the continental breakfast was a joke as well! Lastly the Manager was extremely rude and not professional. I did not even get a free stay or all the trouble. I am still having to pay for half the night . Not the way to treat customers.
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