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“Fabulous view of Hampton Creek”

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Crowne Plaza Hampton Marina
Ranked #10 of 26 Hotels in Hampton
Reviewed 4 September 2017

My wife was traveling independently of me the last weekend in August and this is her review:
I had occasion to stay three nights at the Crowne Plaza Hampton-Marina in late August 2017, and very much enjoyed my stay. I never know how fair it is to evaluate a hotel on its location since obviously a hotel should take neither credit and nor blame for its surroundings. They were, however, smart enough to choose this spot to build their hotel so I will give them high points on location. If staying here, request a room on the Hampton Creek side of the hotel; it is a beautiful view looking over the marina and fishing docks, past Hampton University’s historic and new buildings, passed the Hampton Yacht Club and on out into the Hampton Roads. I spent countless minutes standing at the window watching the boating activity. My room was spotless and the bed very comfortable with a deep pillow-top mattress and crisp linens. The bathroom—spotlessly clean also—could use some sprucing up; the shower floor tiles were stained and a knob on the bathroom vanity missing. The lobby was obviously newly decorated—very spiffy with an appropriate nautical theme—so maybe renovations are underway. Parking was free the weekend I was there. Others might give this a 3 or a 3.5, but the views persuaded me to give it a 4.

Room Tip: Get a room faced the creek
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  • Stayed: August 2017, travelled with family
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Thank PhilosophicalOldGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this reviewResponded 6 September 2017

Thank you for choosing our hotel and for your review.

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15 - 19 of 500 reviews

Reviewed 30 August 2017

Lamonica Brown, Navah Benton and Mr. Andrew were absolutely amazing at the front desk. Very kind, welcoming and they all embody the meaning of true hospitality. My family was there for a very special memorial for a passed loved one and everyone was very humbled and impressed by the hotel and the staff. Thank you so very much.

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Bradley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this reviewResponded 31 August 2017

Thank you for your review we will be sure to share it with our Team hear at the hotel.

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Reviewed 22 August 2017 via mobile

Room was spacious, our room faced the road. Would've loved the marina view but wasn't a big deal. The bed and pillows are super comfortable. You have a mini fridge in the room, a mini one cup coffee maker. To include 4 mini bags of coffee, glass coffee mugs, paper to go cups, coffee mate original flavor liquid creamers and sugar provided.

Indoor parking at no additional cost which is great. You swipe your room key card upon entering and park.

The restaurant has indoor/outdoor seating which faces the marina. Nice relaxing environment. The outdoor restaurant has a tv on the wall. We were impressed with the set up.
Breakfast buffet was decent.

We ordered room service, food arrived within 15 minutes.

The theme for the hotel is nautical. Has a "ship store" its unique. The reason why I gave 4/5 stars is because the hotel needs some updating.

If we visit the area, would definitely stay again!

Stayed: August 2017
Thank lvsoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this reviewResponded 23 August 2017

Thank you for your feedback.

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Reviewed 19 August 2017 via mobile

I remember staying at this hotel in the 1990's when it first opened and it was really nice. The location in old town Hampton on the marina is fabulously situated. The owners and management should be fined for letting a nice property go downhill. This his a neglected hotel.

The staff is fantastic - friendly, helpful, and hospitable - they deserve a better place to work too! If it were not for the lively staff, I'd give this place one star based on the rundown feel of many areas of the property.

The lobby, bar and restaurant are nice, and the rooms are okay, but the bathrooms are awful. My teenage son put down a towel over the dingy and cracked tiles on the shower floor. I couldn't change hotels, it was sold out. My folks in other roooms had hit or miss responses to their rooms. The marina view surely made a big difference - but I had a view of the garage :-(

The only saving grace is the great location. Lovely Hampton University is across the marina, and the harbor tour boats are right outside the hotel's front doors. There's also a nice plaza with live music and a nice museum next door.

Nearby Buckroe Beach is a gem I shouldn't even write about as it seems like the best kept secret in the area. Only ten minutes away from this hotel and you don't have to brace the long trek and congestion at Virginia Beach (warning - no major tourist amenities - so that's the trade off).

The staff said it's being turned into a Hilton property so I hope it gets a big update!

Stayed: August 2017, travelled on business
Thank mjfilms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this reviewResponded 19 August 2017

Thank you for your feedback.

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Reviewed 14 August 2017

This review is late but our stay was very good. The room was huge and extremely comfortable. The only complaint was the restaurant downstairs lets out strong smell through out the hallways. Other than that I highly recommended this hotel, it's very gorgeous. The price was really low and I am a happy customer.

Room Tip: Ask for a higher room and if possible a corner room
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  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
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Thank MND95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this reviewResponded 15 August 2017

Thank you for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hampton Marina

Address: 700 Settlers Landing Rd, Hampton, VA 23669-4035
Phone Number:
Region: United States > Virginia > Hampton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 26 Hotels in Hampton
Price Range: RM 357 - RM 713 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hampton Marina 3.5*
Number of rooms: 173
Official Description (provided by the hotel):
Nestled between renowned Hampton University and the celebrated Virginia Air & Space Museum, our lodging is the only waterfront hotel in Hampton, VA. Our newly renovated guest rooms provide floor to ceiling views of downtown Hampton or the Hampton River. ... more   less 
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Also Known As:
Crowne Plaza Hampton Marina Hotel Hampton
Hampton Crowne Plaza

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