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“Great value for money. Pleasantly suprised.”

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Best Western The Hotel Versailles
Ranked #2 of 4 Hotels in Buc
Reviewed 25 October 2016

WE stayed one night. The purpose of the trip was a visit to the Versailles palace. We were very pleasantly surprised with the hotel. Sofie at the reception was very helpful with any question or service we asked for. Thank You, Sofie. Further to friendly and professional stuff, the hotel itself is an amazing value for money. The hotel with fewer stars would cost you double in Versailles.Quite, clean, comfortable and cozy. It is important to note that there is parking available free of charge while complimentary bottle of water, coffee, tea and biscuit is awaiting you in the room.

Room Tip: Family room on the top floor
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  • Stayed: October 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank jelenaljujic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Gérant at Best Western The Hotel Versailles, responded to this reviewResponded 27 October 2016

Dear Jelena,
Thank's again for your feedback concerning your stay in our hotel. You are so kind!
It will be a pleasure to see you an next time. Regards, Christelle Delecroix, The Manager.

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13 - 17 of 199 reviews

Reviewed 26 September 2016 via mobile

Easy to find, reception staff friendly and good English. When we stayed it was extremely hot and so the room was stuffy, luckily I had a portable fan with us. Room and bathroom clean, just what we needed for a night.
The only down side was no good at the hotel on Friday nights.

Stayed: August 2016, travelled as a couple
Thank Claire R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Gérant at Best Western The Hotel Versailles, responded to this reviewResponded 27 September 2016

Dear Claire,
Thank you very much for taking time to write us. We are happy to read your satisfaction and we'll use your feedback to perform in the future. Don't hesitate to ask a room with air conditioner during an other stay in our hotel. hope to see you next time. Regards. christelle Delecroix, the manager of the hotel.

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Reviewed 9 September 2016 via mobile

I stayed here for business. I can imagine staying here if I am visiting Versailles. Clean rooms. Internet is very weak. My towels had some brown stains on them. Breakfast is ok. It is not an extravagant buffet but nice. Best part of the hotel is the staff. From the reception to the waiters and waitresses.

Stayed: September 2016
Thank Rashnavadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Gérant at Best Western The Hotel Versailles, responded to this reviewResponded 21 September 2016

Dear Sir,
Thank you very much for write about your stay in our hotel. Your feedback is very important for us and we'll use it to perform in the future. Thank's for your complimentary for the staff, it is a pleasure for all team which likes this business by welcome.
We hope to see you an other time in our hotel. Regards, Christelle Delecroix, the Manager.

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Reviewed 7 September 2016

Check in was efficient but the two rooms we were allocated were very small and extremely hot with no air conditioning and quite dark. Having stayed in Best Western Hotels before, these rooms were inferior to the usual high standard experienced. As it was quite late we ate in the hotel restaurant which was a mistake as the steaks three of us chose were very tough and the chips overcooked. One of us had trout which was alright. When we complained we were offered free coffees and a small caraffe of wine which we accepted.The waitress when clearing our plates commented 'So you wont be having breakfast with us then' which was true as we left the next morning and had it elsewhere! A disappointing start to our holiday.

  • Stayed: September 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Joyce777975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Gérant at Best Western The Hotel Versailles, responded to this reviewResponded 9 September 2016

Dear Joyce,
In first, thank you to take your time to write us.
I quite apologize to you not to have been up to it of your expectation during your stay in our hotel. I took into account well your comment about our services and know that I made every effort so that it does not reproduce any more in the future.
I'll use your feedback to perform. I hope that you will give us a second chance during a next stay and don't hesitate to contact me directly, I shall be made an enjoyment accompany you and help you so that everything is up to it.
(The hotel arranges bigger air-conditioned rooms).
Best regards
Christelle Delecroix, The Manager

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Reviewed 1 September 2016

This Best Western Hotel is actually located about 7 km (10 min by car) from The Château in an industrial/suburban area of Versailles. It is not practical to go to the Palace on foot.
Pros: Intermarché across the street, free parking, great value for money, friendly, helpful staff.
Cons: No personnel after 18:00 on evenings and weekends, no air-conditioning, small rooms, wi-fi is intermittent.

We arrived on a Sunday afternoon and there was no personnel on site. We had to talk through an intercom to an attendant to let us in and for room number. Key cards were hanging on the room door handle. The staff is friendly and helpful. Since the wi-fi service was intermittent at best, one of the hotel attendants helped me confirm my flight on the computer in the lobby area. She also went out of her way to ask her colleague to lend me a baggage scale for my flight the next day. You can ask to borrow for a fan since there is no air-conditioning.

  • Stayed: August 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Duncan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Gérant at Best Western The Hotel Versailles, responded to this reviewResponded 2 September 2016

Dear Sir Duncan,
Thank you to take your time to write us about your stay in our hotel. Your feedback is very important for us and we'll use it to perfom in the future. That you for your note. We are so happy for that In spite of the small problems which you met. We hope to see you an other time to be better. Regards. Christelle Delecroix, the manager.

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Additional Information about Best Western The Hotel Versailles

Address: Avenue Morane Saulnier | Avenue Morane Saulnier, 78530 Buc, Versailles, France (Formerly BEST WESTERN The Hotel Versailles)
Phone Number:
Region: France > Ile-de-France > Yvelines > Versailles > Buc
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Buc
Price Range: RM304 - RM711 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western The Hotel Versailles 3*
Number of rooms: 47
Official Description (provided by the hotel):
Ideally located between the historical city of Versailles and the business district of Saint-Quentin-en-Yvelines, the 3 Star BEST WESTERN The Hotel Versailles is perfect for both leisure and business trips within a charming country setting. The hotel boasts 47 rooms confortable and modern on 2 floors. The Hotel Versailles restaurant is friendly and welcoming, offering you traditional gourmet food. It is also close to many leisure activities: the Versailles Castle, the Saint Quentin National Golf course which will host the Ryder Cup in 2018, the National Velodrome, France Miniature and watersports base all just a few minutes from the hotel. Not to forget that Paris is only half an hour away by car or by using public transport. Many companies are based in the area such as GE and Renault's Technocentre. ... more   less 
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