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“Great location, good value for money. ”

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Best Western The Hotel Versailles
Ranked #2 of 4 Hotels in Buc
Reviewed 22 April 2017 via mobile

Great location outside of Versailles but only 100m from the nearest bus stop to take you to Versailles or even Paris.
The staff was very friendly and helpful and had our room ready when we arrived much earlier than planned.
Rooms were spacious and comfortable with everything you need. Good value for money.

Stayed: April 2017, travelled as a couple
Thank PretoriaTravelfreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 199 reviews

Reviewed 29 March 2017

This hotel has well equipped rooms with modern decor.Although the rooms are small they provide a kettle,mugs, tea and coffee and a very smart magicmix coffee machine. There was also a safe.The bathroom had a hairdryer and the usual toiletries. We knew that the hotel restaurant closed for evening meals at the weekends so when we arrived having travelled all day we hoped to find somewhere to eat locally.There isn't anywhere and you need to drive the couple of miles back into Buc for the nearest place.The reception has limited opening times, shutting at 8pm on Friday and 3pm on Saturdays. The receptionist explained this and there are contact numbers etc incase any problems arise. You will be given a door code to let yourselves in once the reception has closed.We found this limited reception facilty wasn't a problem.
Satnav:We had the address as rue which our satnav would not recognise. It did recognise avenue, but we had driven around quite a bit before we found the hotel. If you don't have satnav Intermarche is directly opposite so follow the signs for that.

Stayed: March 2017, travelled as a couple
3  Thank Kelly39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2016 via mobile

A nice small hotel near Versailles but not in. A good 10 mins drive. Rooms are small but comfortable and the breakfast Buffett is decent.

Staff are helpful and there is a small lounge area to relax. All in all a good little 3 star hotel at reasonable prices for the area.

Stayed: December 2016, travelled on business
2  Thank 575MarkT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Gérant at Best Western The Hotel Versailles, responded to this reviewResponded 16 December 2016

Dear Sir,
All team of The hotel Versailles are happy to read your feedback about your stay in our hotel. Your satisfaction is very important for us and we'll use your comment to perform in the future. We hope to welcome you an other time. Waiting, we wish you a merry christmas and a happy New Year. Regards, Christelle Delecroix, the Manager.

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Reviewed 3 December 2016 via mobile

This was my second time to this hotel, I was really disappointed. Room was unclean and they forgot to flush the toilets!
Breakfast was ordinary, tasteless eggs and either you have to press oranges for fresh juice or just take the orange juice bottle.
I think this hotel needs really some refreshing for its getting old. Given the price and my three year old experience I expected better.

Stayed: December 2016, travelled on business
1  Thank Atatouille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Gérant at Best Western The Hotel Versailles, responded to this reviewResponded 5 December 2016

Dear Sir,

On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly.

Yours sincerely, Christelle Delecroix, The Manager

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Reviewed 14 November 2016

This is overall a solid 3 star budget hotel. The hotel itself is older and their best rooms are tiny, they are equivalent in size to a stateroom on a cruise ship. We unfortunately we were not given the room we had chosen on the net. We booked and payed for their largest and best superior room using booking.com's room example photo. Unfortunately the room photo did not match the room we were given.

side note, we have experienced this problem before with booking.com.

Unfortunately the room we got was the hotel's tiniest "superior accommodation" needless to say, we were extremely disappointed. I have to say though, that the hotels receptionist did an exemplary job! Even though we did not get the room we were promised (none were available) the front desk clerk made appropriate concessions. She was kind, she was professional and she was willing to accommodate us.

I feel that It's also important that I compliment the housekeeping staff, they were helpful, and in spite of the rooms feeling a bit cheep and tired, we found that the staff had kept them clean and tidy.

The breakfast was really good as far as three star hotels go, and so again I feel the need to commend the staff. Their pro visionary service was as good as, or better than many 4 star hotels.So, if you're looking for a great economy hotel this would be it.

Last note; there is no elevator in the building, and because of it, hotel patrons are forced to climb three flights of stairs in order to get to the superior rooms.

Room Tip: If you book a room for only two guests, you`ll be assigned their smallest room.
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  • Stayed: November 2016, travelled as a couple
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1  Thank SweetDiAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Gérant at Best Western The Hotel Versailles, responded to this reviewResponded 15 November 2016

Dear Madam,
On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Effectively, the picture for the superior room on "booking" was not valid, you saw the family room. We have make the necessary to change it immediately. Thank you again.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards, Christelle Delecroix, the Manager.

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Additional Information about Best Western The Hotel Versailles

Address: Avenue Morane Saulnier | Avenue Morane Saulnier, 78530 Buc, Versailles, France (Formerly BEST WESTERN The Hotel Versailles)
Phone Number:
Region: France > Ile-de-France > Yvelines > Versailles > Buc
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Buc
Price Range: RM303 - RM686 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western The Hotel Versailles 3*
Number of rooms: 47
Official Description (provided by the hotel):
Ideally located between the historical city of Versailles and the business district of Saint-Quentin-en-Yvelines, the 3 Star BEST WESTERN The Hotel Versailles is perfect for both leisure and business trips within a charming country setting. The hotel boasts 47 rooms confortable and modern on 2 floors. The Hotel Versailles restaurant is friendly and welcoming, offering you traditional gourmet food. It is also close to many leisure activities: the Versailles Castle, the Saint Quentin National Golf course which will host the Ryder Cup in 2018, the National Velodrome, France Miniature and watersports base all just a few minutes from the hotel. Not to forget that Paris is only half an hour away by car or by using public transport. Many companies are based in the area such as GE and Renault's Technocentre. ... more   less 
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