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Reviews (216)
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11 - 16 of 216 reviews
Reviewed 24 April 2017

Does not really rate 4 stars, the rooms are comfortable but small, bed especially, although it is quiet and everything worked. The restaurant is good, staff helpful and car parking free, we would use it again because there is probably none better close by.

  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2017 via mobile

Great location outside of Versailles but only 100m from the nearest bus stop to take you to Versailles or even Paris.
The staff was very friendly and helpful and had our room ready when we arrived much earlier than planned.
Rooms were spacious and comfortable with everything you need. Good value for money.

Stayed: April 2017, travelled as a couple
Thank TravelFanaticDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2017

This hotel has well equipped rooms with modern decor.Although the rooms are small they provide a kettle,mugs, tea and coffee and a very smart magicmix coffee machine. There was also a safe.The bathroom had a hairdryer and the usual toiletries. We knew that the hotel restaurant closed for evening meals at the weekends so when we arrived having travelled all day we hoped to find somewhere to eat locally.There isn't anywhere and you need to drive the couple of miles back into Buc for the nearest place.The reception has limited opening times, shutting at 8pm on Friday and 3pm on Saturdays. The receptionist explained this and there are contact numbers etc incase any problems arise. You will be given a door code to let yourselves in once the reception has closed.We found this limited reception facilty wasn't a problem.
Satnav:We had the address as rue which our satnav would not recognise. It did recognise avenue, but we had driven around quite a bit before we found the hotel. If you don't have satnav Intermarche is directly opposite so follow the signs for that.

Stayed: March 2017, travelled as a couple
4  Thank Kelly39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2016 via mobile

A nice small hotel near Versailles but not in. A good 10 mins drive. Rooms are small but comfortable and the breakfast Buffett is decent.

Staff are helpful and there is a small lounge area to relax. All in all a good little 3 star hotel at reasonable prices for the area.

Stayed: December 2016, travelled on business
2  Thank 575MarkT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Gérant at Best Western The Hotel Versailles, responded to this reviewResponded 16 December 2016

Dear Sir,
All team of The hotel Versailles are happy to read your feedback about your stay in our hotel. Your satisfaction is very important for us and we'll use your comment to perform in the future. We hope to welcome you an other time. Waiting, we wish you a merry christmas and a happy New Year. Regards, Christelle Delecroix, the Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2016 via mobile

This was my second time to this hotel, I was really disappointed. Room was unclean and they forgot to flush the toilets!
Breakfast was ordinary, tasteless eggs and either you have to press oranges for fresh juice or just take the orange juice bottle.
I think this hotel needs really some refreshing for its getting old. Given the price and my three year old experience I expected better.

Stayed: December 2016, travelled on business
1  Thank Atatouille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Gérant at Best Western The Hotel Versailles, responded to this reviewResponded 5 December 2016

Dear Sir,

On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly.

Yours sincerely, Christelle Delecroix, The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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