We had booked this hotel because of the nice pictures of the beach and the relatively good ratings on other platforms. However, when we arrived, this was a sad moment for us als the entrance and lobby looked a bit shabby. This hotel can not be rated 4 stars. The beds are 2 star max and the noise insulation is lousy. Don't expect to be able to use the gym as the equipment there seems not to have been maintained for the last 10 years at least. And the WiFi is as slow as it was 20 years ago in my first apartment with a 56k modem. As my lady was not able to sleep, after 3 nights, we had to decide to leave and to book another hotel, although we were not confirmed, that the remainer of our stay would be reimbursed. The beach in front of the hotel is separate and paying (EUR 7.90 per person per day). The beach (Son Moll) was not cleaned daily. Towels for the beach cost EUR 1, everytime, you change them. The safe in the room is also paying. The food at the breakfast, lunch and dinner self service buffet was tasteless, fat and there was close to no choice already for my lady. For myself (vegan), there was nothing to eat. So we decided to spend money on having lunch and dinner outside, although, we had booked all inclusive. We will...We had booked this hotel because of the nice pictures of the beach and the relatively good ratings on other platforms. However, when we arrived, this was a sad moment for us als the entrance and lobby looked a bit shabby. This hotel can not be rated 4 stars. The beds are 2 star max and the noise insulation is lousy. Don't expect to be able to use the gym as the equipment there seems not to have been maintained for the last 10 years at least. And the WiFi is as slow as it was 20 years ago in my first apartment with a 56k modem.
As my lady was not able to sleep, after 3 nights, we had to decide to leave and to book another hotel, although we were not confirmed, that the remainer of our stay would be reimbursed.
The beach in front of the hotel is separate and paying (EUR 7.90 per person per day). The beach (Son Moll) was not cleaned daily. Towels for the beach cost EUR 1, everytime, you change them. The safe in the room is also paying. The food at the breakfast, lunch and dinner self service buffet was tasteless, fat and there was close to no choice already for my lady. For myself (vegan), there was nothing to eat. So we decided to spend money on having lunch and dinner outside, although, we had booked all inclusive.
We will never come back and tell as many people as possible not to go to this place. Value for money is poor. No 4 star, no all inclusive.More