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1 - 6 of 115 reviews
Reviewed 7 October 2019

We had booked this hotel because of the nice pictures of the beach and the relatively good ratings on other platforms. However, when we arrived, this was a sad moment for us als the entrance and lobby looked a bit shabby. This hotel can not be rated 4 stars. The beds are 2 star max and the noise insulation is lousy. Don't expect to be able to use the gym as the equipment there seems not to have been maintained for the last 10 years at least. And the WiFi is as slow as it was 20 years ago in my first apartment with a 56k modem.
As my lady was not able to sleep, after 3 nights, we had to decide to leave and to book another hotel, although we were not confirmed, that the remainer of our stay would be reimbursed.
The beach in front of the hotel is separate and paying (EUR 7.90 per person per day). The beach (Son Moll) was not cleaned daily. Towels for the beach cost EUR 1, everytime, you change them. The safe in the room is also paying. The food at the breakfast, lunch and dinner self service buffet was tasteless, fat and there was close to no choice already for my lady. For myself (vegan), there was nothing to eat. So we decided to spend money on having lunch and dinner outside, although, we had booked all inclusive.
We will never come back and tell as many people as possible not to go to this place. Value for money is poor. No 4 star, no all inclusive.

Date of stay: September 2019
    • Value
    • Rooms
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Thank W5526HSfabiod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2017

We were looking for a cheap hotel to stay in - more alike place to sleep. Hence, the hotel done the job for our purpose. If you look for anything else and more convenient, you may want to have a look for another property.

Hotel is literally on the the beach with really big rooms are really big. Nice surprise.

The hotel is in partnership with Germany travel Agency. As a booking customer, it can be felt, that you are not as well treated. But this is definitely commercial game to play.

Having breakfast on terrace with a sea that close is really great wake up call.
The not that big beach gets full pretty quickly with hotel occupants. Luckily we got the car to move around to other great beaches.

The breakfast is very average quality but still contain essentials.

Hotel have its own parking for 6 cars only, but it is still quite easy to park in near streets. We were lucky enough to always get a spot straight before the secondary entrance.

The kids playground is very old. Personnaly I wouldn't let my kid playing there. There seem to be another mini club facilities, that seems more fancy, but they are inside.

A bit far from city center (about 5-10 min walk depends on the pace).

Room tip: I am not sure if you can get a sea view room booking outside of the travel agency.
Date of stay: September 2017
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Mel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2016

Cala Ratjada was wonderful! Not crowded in April and not overdeveloped like some of the other beach areas. Hotel Na Forana was perfectly situated on the beach, had decent food and service, but the beds were uncomfortable and low quality. Free wifi was very limited and extremely slow. The shower was also subpar. Some aspects were 4 star, while the bed and shower were 2 or 1 star at best. Still, we would go again due to location and how nice Cala Ratjada is!

Room tip: Pay extra for the ocean view!
Date of stay: April 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank hermdeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
naforana, Director de Relaciones Públicas at Hotel Na Forana, responded to this reviewResponded 16 January 2017

Dear Hermdeck,

First of all we would like to thank you for having chosen our hotel for your experience at the sunny island. We are more than glad that you liked our location just on Son Moll Beach.

We highly value all your suggestions as they help us to continuously improve on our errors and ensure that such incidents do not repeat in the future. For the comming 2017 Summer Season we have a new Kitchen Team, so we want you to taste our new flavors and dishes.
Please accept our most sincere apologies, we look forward to hearing from you soon and more importantly welcoming you back in the near future to show you our constant improvements.

Kind regards from the sunny island,

HOTEL NA FORANA TEAM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2015

I came with my girlfriend to spend a weekend in Cala Ratjada. We are from Palma. We had a nice room with views of the sea (because we ordered it in advance, though there are rooms looking to the street). The air conditioning didn't work properly and we had a hot night trying to sleep there and although we call to reception at 4:00 am they didn't offer another room for us (the only reason why I say 2/5 points is because the next day they returned us the 25% of the price...because we complaint!).
Another pity was the breakfast...I travel a lot because of my job, and the buffet for a 4 star hotel was really poor: artificial juice that was disgusting, or a litlle offer in ham, cheese, etc, and a few different fruits...really bad.
Finally, I think that nowadays, in a four star hotel, you should include free wi-fi in the rooms... I wouldn't return.

Room tip: Ask for orientation to the sea
Date of stay: July 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 592albertp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
naforana, Director de Relaciones Públicas at Hotel Na Forana, responded to this reviewResponded 16 January 2017

Dear Albert P,

We highly value every feedback as a process of continuous improvement, so we thank you for all the suggestions. We apologize again as your experience was not as special as we planned.
We have already forwarded the comments made by you to the correspondant departments. We want you to know we work hard every day to improve the quality of the services offered and to make our guests feel the most possible comfortable and to make them enjoy their well-deserved holidays.

Thanking you again for your time and comments and looking forward to welcoming you back soon to show you all the improvements,

HOTEL NA FORANA TEAM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

It was really a very nice 2 weeks holiday with my wife. we are fan of Spain and we almost have visited all Spanish islands. This time was Mallorca. It was a nice hotel Na Forana directly on the beach of son moll.

Room tip: rooms facing the pool and the Sea
Date of stay: April 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mohamed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
naforana_team, Propietario at Hotel Na Forana, responded to this reviewResponded 26 November 2014

Dear Mohamed G,

Firstly, thanks to let us know your opinion. For us is really important to know all your comments, as far as they are our way to improve.

We find amazing that you with your wife had visted all the Spanish Islands. Thanks to have choosed us to spend your 2 weeks holiday. We are happy that you have enjoied our location, directly to Son Moll beach. Would be nice to see you and syou wife in our hotel.

Best regards,

Na Forana Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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