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Sol Katmandu Park & Resort
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Savings alert! 23% below average rates

The price you found is 23% lower than this hotel's average rate of US$166/night.

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Reviews (2,035)
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162 - 167 of 2,035 reviews
Reviewed 23 August 2017

The holiday was great , the only problem was the return transfer didn't show up . And I'm still waiting to be compensated. I have sent numerous emails to alpha rooms that have yet to be acknowledged. Amazingly I get emailed a survey about the holiday before a reply for the complaint I made .

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Alpharooms
2  Thank karlj402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana_Katmandu, Community Manager at Sol Katmandu Park & Resort, responded to this reviewResponded 28 August 2017

Dear karlj402,

On behalf of the entire team of Sol Katmandu Park & Resort, we would like to thank you for this amazing review you've made about your recent experience with us. It is truly a pleasure for us to receive your impressions of your stay and we are so glad to know that you found it to be an enjoyable experience.

We're really sad to know that your experience at the resort was stained by a situation caused by an external factor as it was the missing transfer.

Once again, thank you for sharing such a lovely review and for recommending us. We look forward to welcoming you again next time you visit Mallorca

Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017

Group made up of 8 adults and 5 children. We had loads of fun and enjoyed every minute of it. The restaurants food was always tasty and plenty of choice. It was fresh and you could watch the chefs make it in front of you. The snack bar was as good as a snack bar could be. The pools were clean along with the rest of the hotel. Kids clubs could not be faulted, however less face paint. Did not do evening entertainment as it was indoors and too warm and crowded so could not see. Rooms we had were Xtra and were spacious and comfortable with large balcony. The theme park was good but the rides were unreliable. Whole complex was very clean. I would think an improvement would be water more readily available perhaps on tap at the bars? Snacks available till 7.30pm. The kids clubs are great the 2 11 year old girls enjoyed there's and a special shout out to Diego. The lifeguards should remove the towels that are on sunbeds if out before 8:30 am or not occupied at 10 am. Overall a great experience would come again.

Room Tip: Go for a family room or above it need more space.
  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Horsman Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana_Katmandu, Community Manager at Sol Katmandu Park & Resort, responded to this reviewResponded 28 August 2017

Dear Horsman Family,

Thank you so much for choosing Sol Katmandu Park & Resort as the hotel for your holiday. We are so grateful that you have spent some time leaving such a detailed review about your experience with us.

We are so proud that you and your family have enjoyed every minute of your stay with us and we appreciate that you have highlighted the details you’ve loved the most as the delicious and varied food, the spotless cleaning service, the comfortable rooms and all the services we offer.

Thank you so much also for all your suggestions and recommendations. Highlighting things you’ve liked as well as things you haven’t helps us to improve our service day by day.

Once again thank you for this marvellous review and we look forward to seeing you again soon.

Warm regards.

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Reviewed 22 August 2017 via mobile

Just returned from 10 nights here. 3 adults, one 16 yr old and one 4 yr old. We had 2 rooms next to each other on the 1st floor all as requested, perfect
The rooms are clean & comfortable and the shower was great. Nice view from the balcony and a fridge in the room. No complaints at all.
The food was good, never cold and always varied (unlike some reviews have mentioned) dining area was very clean and staff very helpful.
The splash park was fab for our 4 yr old, and the 2 older kids enjoyed the theme park and k2 and the upside down house was brilliant. I think we covered the whole lot in the 10 days as well as visiting 'the strip', the beach and the western water park (highly recommended)
The evening entertainment was really good although more audience participation would have been nice. The staff all work so hard and remain enthusiastic all day and the kids clubs seemed lots of fun for the little ones even though ours didn't want to go!!!
Really fun and interesting hotel, no complaints at all. Thanks Sol katmandu, we had a lovely time

Stayed: August 2017, travelled with family
5  Thank hhh2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana_Katmandu, Community Manager at Sol Katmandu Park & Resort, responded to this reviewResponded 28 August 2017

Dear hhh2112,

The entire Sol Katmandu Park & Resort team desires to thank you for the time you've spent to leave this wonderful and positive review.

First of all we would like to thank you for choosing our hotel, the Sol Katmandu Park & Resort, as the hotel for your holiday – we love to see how our guests appreciate the cleanliness, the comfortable rooms, the magic of Katmandu Park and its attractions and food of our resort.

Thank you very much for all your praises toward our staff, specially mentioned the Katmandu Adventures kids club team. We take such pride in our resort and our staff and it is very important to us that every Guest receives this star treatment from our staff.

We couldn't be happier to welcome you again in our resort for what is sure to be another spectacular holiday.

Best regards.

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Reviewed 19 August 2017

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ana_Katmandu, Community Manager at Sol Katmandu Park & Resort, responded to this reviewResponded 28 August 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 August 2017 via mobile

We booked it through 'On the Beach' but wouldn't recommend them as they messed our booking up slightly but would definitely recommend the resort.
The kids clubs and team were brilliant. My boys wanted to go every day!! They do clubs right up to teenagers and it's fun!
The evening entertainment is a little 'samey' we had some kind of acrobat style show most nights. They could improve this by having more fun audience participative shows.
The food was amazing, really good selection every breakfast, lunch and dinner. My son tried (& loved) squid!! But there is a really good range of normal to more extravagant meals.
The all inclusive cocktails were a bit rubbish but the beer and wine were ok. It included slush puppies, ice creams and other snacks too so there was always something if you wanted it. All the staff were super friendly and helpful. Edu... one of the kids club reps was particularly good. He remebered my sons name each time and welcomed him in a fun and warm manner. The whole team were amazing. Providing an exciting option of fun exciting activities.
Magaluf beach was close by and gorgeous was worried because of the reputation in magaluf but it was fine. Local bars and restaurants are also good and reasonable.
There are 3 pools and the water play park. Softplay. Really cool crazy golf. The Go ape style climbing K3. 4D simulater rides and other stuff.
We had a couple of issues on our day of arrival which weren't entirely happy with. The next day we spoke to the manager, who was brilliant and sorted everything quickly and compensated us with Gold passes.
The hotel is kept clean, staff around the hotel cleaning and tidying all of the time.
We would definitely return. Thank you Katmandu for a great holiday.

Stayed: August 2017, travelled with family
Thank Toefur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana_Katmandu, Community Manager at Sol Katmandu Park & Resort, responded to this reviewResponded 21 August 2017

Dear Toefur,

First of all, the whole Sol Katmandu Park & Resort team desires to show our gratitude for having welcomed you at our Resort. We're so pleased to read such a great and positive review detailing your experience and the fun you had at the resort.

Our main goal is to provide wonderful and mythical vacation experiences and it makes us really happy to see that we have achieved it. We truly appreciate your kind words about our resort and we're happy to hear that you enjoyed Katmandu Park and all the attractions, the delicious food and pastries of our restaurant and bars and the rest of the facilities.

Thank you very much for all your praises toward our staff, specially mentioned Edu and the rest of the Katmandu Adventures kids club. We take such pride in our resort and our staff and it is very important to us that every guest receives this star treatment from our staff.

We would also like to thank you for all the recommendations and suggestions to improve our services day by day. All your comments have been already considered by the Resort's Director.

Once again thanks for your comment and for recommending us. We look forward to hosting you again soon for what is sure to be another spectacular holiday.

Best regards.

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